Exceptional

Very good

Superb

Good

Exceptional

So disappointed, I feel like...

Liked: I love my balcony. Also had a good bar/restaurant downstairs from the room.
Disliked: Majority of the staff were so rude. The security officer made me feel uncomfortable. She had a nasty attitude the things that she was saying out her mouth was so inappropriate. My hot tub did not get hot at all on my balcony, the hot tub for the guess never got hot I called down, lobby. Several times Mr. G kept telling me he will send someone up. No one never showed up.

Good

Liked: Location is great! We had a room with balcony. The room was spacious. The resort service was excellent bonus.
Disliked: Only thing, that made me question this hotel, was the lack of cleanliness. I could easily see our room had not been dusted for weeks. Also the floor had not been wiped properly. Toilet and shower, also sheets and towels, were clean. The hotel was definitely not up to its price range because of insufficient cleaning.

Don’t get me wrong it’s...

Liked: Even though I didn’t get a chance to get in the hot tub but I liked the idea that we had our own private hot tub on our balcony.
Disliked: For the price we paid I feel like everything should be updated not looking old and the I wanted to lay on the hammock swing but it looked dirty and old. We were having issues with getting in our room because of the key card chip on the door was damaged. Also I feel like valet parking was a little too expensive for the amount of money we paid for the room

Liked: location was great and room was large.
Disliked: The system was down when we checked in and we couldn't get keys. The keys never worked and manager kept blaming us. Ice machine on our floor didn't work either and the corridor carpet was dirty.