Crowne Plaza Northstar Minneapolis Downtown Guest Reviews
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|0.5 miles from Minneapolis centre|
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Lisa, Red Wing Sun, 21 February 2016
Liked: We had a some what complicated reservation of room combinations and the people working at the front desk were amazing and helpful! The young lady we worked with was polite, friendly, funny, and efficient. We were very pleased with our stay!
Deborah, Minneapolis Mon, 6 January 2014
Imagined the Crowne Plaza might be a luxury hotel, which it is not, at least not the room we had. It was a rather trendy-looking average to OK room. The price was low, so not disappointed, just not impressed.
Liked: Clean. Extra-comforatable bed. Friendly staff.
Disliked: Turned the heat all the way up upon arrival - took all night to get warm - so cold! Small room. Paid extra for "city view" and was moved to lot view with no discount or comp offered. Food hugely expensive.
Steven, Dike Tue, 16 July 2013
Liked: So glad you offer food after the concert. It was delicious!
Jorge Thu, 23 March 2017
Disliked: Couldn't adjust temperature in room. It was too hot.
Richard Sun, 12 March 2017
Liked: The bar staff were very friendly.
Disliked: The cost of the bottle of beer during Happy Hour, $6.00. Also, the first drink my husband received was what we expected it to be as far as amount in the glass. The second drink he ordered, it was half of the first. The waitress said she would talk to the bartender, but never came back with an explanation. She initially said it was two different bartenders that poured his drink.
Robert Sat, 11 March 2017
Liked: Great location, rate and room.
Disliked: Not really a dislike but the person who checked me was not very friendly. I noticed a staff change. The hotel used to have friendly clerks. What happened?
Anonymous Sat, 4 March 2017
Disliked: Management staff (Thomas) was rude and arrogant. Would not allow pre-check in. Was informed that all check ins were at 3pm as stated on the website. tried checking in at 11 and 2 and was informed both times that no check in allowed before 3pm. No reason provided for this absurd rule. Too many other good options. Avoid this property
Susan Fri, 3 March 2017
Liked: Very clean room!
Disliked: Include continental breakfast and coffee with room . Many hotels do this now. Helps traveler get off to a good start!
Kara Mon, 27 February 2017
Liked: Room was nice and clean.
Disliked: If you have a big car avoid the parking garage, it's super tight.
Katelyn Tue, 21 February 2017
Liked: Helpful staff.
Disliked: Not very good information on how booking and payment worked through other booking sites.
Anonymous Mon, 13 February 2017
Liked: Bed and pillows were good. Extra sink was nice to have. Parking ramp was convenient.
Disliked: Room was not well stocked with towels and toiletries. At 10:30am on Sunday there was suddenly no water.
Erin Mon, 23 January 2017
Disliked: I stayed on a Saturday night with a couple of friends and we got a knock that we were loudly talking at 9:00PM. I understand quiet hours but should it be closer to 10:00-11:00PM on a Saturday evening? Otherwise enjoyable stay.
Macr33 Mon, 9 January 2017
Liked: Good Breakfast
Disliked: I could easily hear the noise from hall and next rooms..