Crowne Plaza New Orleans French Qtr - Astor Guest Reviews
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0.9 miles from New Orleans centre |
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Mary Sun, 24 March 2024
The stay was excellent. I...
Liked: Location for entertainment, resturantes, and other.
Disliked: the smell of urine, no frig, did not get request for coffee creamer
Dunning Sun, 24 March 2024
Good
Anna Fri, 22 March 2024
Pleasant
Sonia Thu, 21 March 2024
Passable
Liked: Location was good and the cleanliness was good as well
Disliked: When I did reservations they said they would charge me once I got to hotel which that was not true. I was charged a week before my stay and made me account overdraft. Then when I arrived they combined my 2 reservations saying I could stay in same room which I did but then had the housekeeper going multiple times to my room knocking and knocking till I finally answered and told me that I was suppose to check out since 11 so I told her that’s not what I was told so then she left. They are not in the same page.
Day Thu, 21 March 2024
Passable
Liked: Nothing
Disliked: What I didn't like was other people belong in the room, the beds was hard, missing towels. Not sure why you had a sheet the a blanket and a nother sheet.
Hector Tue, 19 March 2024
Superb
Joseph Tue, 19 March 2024
Poor value at a premium...
Liked: Location
Disliked: Poor service delivery. Failure to complete room cleaning. No towel service. Coffee bar inadequately supplied. Did not deliver on breakfast meal as promised.
Sonia Mon, 18 March 2024
Poor
Liked: Horrible quality service, no hot water on those days . Check in was a nightmare, any organization.
Elicia Mon, 18 March 2024
Very good
Liked: Location
Disliked: We had a double queen bedroom. We were only provided with 2 towels and 1 wash cloth for 4 people. We were denied more towels and wash cloths when we asked for them.
Jalicia Mon, 18 March 2024
Pleasant
Liked: Location and environment were great
Disliked: Plugs don’t work, light switch broken, lobby smell, inadequate amount of wash cloths