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Crowne Plaza New Orleans French Qtr - Astor eeeef - (855) 254-7214
Crowne Plaza New Orleans French Qtr - Astor, 739 Canal St. @ Bourbon, New Orleans, LA -(855) 254-7214
Area: Downtown New Orleans
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BOOK ONLINE OR CALL - (855) 254-7214
3.6
HOTEL RATING: 
GOOD
3.6 out of 5 (2298 Ratings)
0.9 miles from New Orleans centre
BOOK ONLINE OR CALL - (855) 254-7214
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Hotel Description
Located on the corner of Bourbon and Canal Street this New Orleans hotel features on-site dining and an outdoor pool. The French Quarter is 0.6 mi away. Cable TV is featured in all rooms at Astor Crowne Plaza New Orleans. Comfortably furnished each room is equipped with a work desk and tea and coffee-making facilities. Serving fresh seafood and classic Creole cuisine The Bourbon House offers all day dining. After dinner guests can relax with a cocktail in the lobby lounge. Room service is available 24 hours a day. New Orleans Astor Crowne Plaza features a 24-hour reception. A fitness center is located on site. A business center with fax and photocopying services is available. Harrah's Casino is 2133 feet away while St Louis Cemetery No 1 is within 2461 feet. Preservation Hall offers great jazz music and is also 750 away from the hotel.

Check-in time: 16:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Restaurant
` Swimming Pool
` Meeting/Banquet Facilities
` Parking
` Valet Parking
` Safety Deposit Box
` Tour Desk
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Outdoor pool (all year)
` Outdoor pool (seasonal)
` Private parking
` outdoor pool
` Facilities for Disabled Guests
` Non-smoking Rooms
` Vending Machine (Drinks)
` Daily Housekeeping
` WiFi available in all areas
` Business centre
` Fitness centre
` Free WiFi
` Lift
` Rooftop pool
` Pool with view
` Sun loungers or beach chairs
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Contactless check-in/check-out
` Cashless payment available
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Physical distancing in dining areas
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Face masks for guests available

Crowne Plaza New Orleans French Qtr - Astor Guest Reviews

Overall Average Score: 
Good (3.6 out of 5)

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5

Exceptional - 5.0 out of 5

Mary Sun, 24 March 2024

The stay was excellent. I...

Liked: Location for entertainment, resturantes, and other.
Disliked: the smell of urine, no frig, did not get request for coffee creamer

3.5

Good - 3.5 out of 5

Dunning Sun, 24 March 2024

Good

3

Pleasant - 3.0 out of 5

Anna Fri, 22 March 2024

Pleasant

2.5

Fair - 2.5 out of 5

Sonia Thu, 21 March 2024

Passable

Liked: Location was good and the cleanliness was good as well
Disliked: When I did reservations they said they would charge me once I got to hotel which that was not true. I was charged a week before my stay and made me account overdraft. Then when I arrived they combined my 2 reservations saying I could stay in same room which I did but then had the housekeeper going multiple times to my room knocking and knocking till I finally answered and told me that I was suppose to check out since 11 so I told her that’s not what I was told so then she left. They are not in the same page.

2.5

Fair - 2.5 out of 5

Day Thu, 21 March 2024

Passable

Liked: Nothing
Disliked: What I didn't like was other people belong in the room, the beds was hard, missing towels. Not sure why you had a sheet the a blanket and a nother sheet.

4.5

Wonderful - 4.5 out of 5

Hector Tue, 19 March 2024

Superb

2.5

Fair - 2.5 out of 5

Joseph Tue, 19 March 2024

Poor value at a premium...

Liked: Location
Disliked: Poor service delivery. Failure to complete room cleaning. No towel service. Coffee bar inadequately supplied. Did not deliver on breakfast meal as promised.

1.5

Poor - 1.5 out of 5

Sonia Mon, 18 March 2024

Poor

Liked: Horrible quality service, no hot water on those days . Check in was a nightmare, any organization.

4

Very Good - 4.0 out of 5

Elicia Mon, 18 March 2024

Very good

Liked: Location
Disliked: We had a double queen bedroom. We were only provided with 2 towels and 1 wash cloth for 4 people. We were denied more towels and wash cloths when we asked for them.

3

Pleasant - 3.0 out of 5

Jalicia Mon, 18 March 2024

Pleasant

Liked: Location and environment were great
Disliked: Plugs don’t work, light switch broken, lobby smell, inadequate amount of wash cloths

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Crowne Plaza New Orleans French Qtr - Astor 739 Canal St. @ Bourbon, New Orleans, LA