I booked a king room with this hotel. Upon arrival, they just checked me into a queen room without saying a word about the king room I thought I was going to walk into. When I went back down to talk to the staff they blew it off like it was no big deal. I tried to talk to them the next morning, but same response - pushed aside, they didn't care. They said I could call and get the difference refunded by the place I called to book the hotel. So I did, but the staff at the hotel lied and said the queen and king room cost the same amount. Not according to the website. Thankfully the company refunded me my money but the point is that the staff at this hotel is unwilling to help, they are rude and disrespectful. The manager made a comment about how it looked like my boyfriend and I had a rough night when we came into the hotel! Like that was any of her business anyways. Either way, the ghetto trash employed at this hotel all deserve to be fired.

Liked: Nothing was good.
Disliked: The staff is not friendly at all.

I stayed in a suite because I went to a concert at The Rave for my 21st birthday. The hotel was beautiful and the room blew me away. It was so spacious and gorgeous!

Liked: The legs and feet set in the bathroom; how comfortable and clean the hotel was!
Disliked: No food vending machines - have to go down to the lobby area.

We had a GREAT stay at the Crowne Plaza hotel. It definitely exceeded our expectations. The price was great as was the room and the staff. We will stay again the next time we are in Milwaukee.

Liked: Friendly staff; great service; large room; great price; conveniently located to many attractions we visited.
Disliked: Cleaning staff was very loud in the morning.

Unimpressive and substandard.

Liked: Location
Disliked: I was charged a $25 fee for “incidentals” upon arrival. This was never disclosed until after check in and when I pressed for an answer as to what this fee was for, no clear answer was given. The hallways and room smelled of body odor. The furniture was worn and run down. There was no coffee maker in the room. The front desk worker promised to bring one up to my room but never did.

Friendly staff great value

Liked: Location was convenient for my wife and I. We enjoyed the bar for dinner.

Exceptional

Very comfortable!

Liked: N/A
Disliked: N/A

It was ok for the...

Disliked: They had to change the blanket on the bed because it was dirty, and this was when I first got into the room.

It was lovely

Liked: It was clean
Disliked: I loved it

Very good

Bad

Liked: It was run down
Disliked: Dirty sheets

Very good

Liked: The beds were extremely comfortable
Disliked: The TV was outdated