Sonesta Miami Airport Guest Reviews
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4.4 miles from Miami centre |
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Sean Tue, 19 March 2024
Exceptional
Lee Fri, 15 March 2024
Superb
Raul Fri, 15 March 2024
BETTER AVOID IT.
Liked: Location next to MIA. Also, staff was attentive and friendly.
Disliked: Breakfast was awful. Also, the elevator got stuck with me and my wife inside. They called the rescue team but they were not available. After about 30 minutes, we were finally able to pry the doors open. Scary expeience. Maintenance, maintenance!!
Anastasiia Thu, 14 March 2024
Good
Liked: Shuttle bus from the airport
Disliked: Deposit of 50$ taken during check in still hasn’t been released (3 weeks from check out date)Reception staff wasn’t friendly and didn’t provide me bottled water (it was included to my reservation though) so I had to ask for it additionally
Jazmin Tue, 12 March 2024
Pick a different place to...
Liked: The location was good the staff was horrible no professionalism whatsoever
Disliked: Staff was rude , nasty , not professional or kind I actually contacted corporate in regards to my 4 night stay there .
Vivien Tue, 12 March 2024
Always a great stay at...
Liked: I liked that you could purchase breakfast at the hotel
Disliked: The pool was mot available due to maintenance but understandable.
Paul Tue, 12 March 2024
Superb
Olumide Mon, 11 March 2024
Exceptional
Gayne Sun, 10 March 2024
Excellent experience
Liked: Staff
Rachel Sat, 9 March 2024
Stay somewhere else
Disliked: The front desk staff were rude and unhelpful. The room was not properly cleaned, cleaning staff left previous guest’s items on the dresser.