Crowne Plaza Hotel Old Town Alexandria Guest Reviews
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|1.0 miles from Alexandria centre|
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Nicholas Wed, 15 May 2019
Wear the Crown, very nice...
Liked: Beds are Class A! Room is always kept well, modern, clean and spacious. Bright, comfortable indeed.
Disliked: Paying for parking but pretty standard in the DMV area I guess.
Sinan Tue, 14 May 2019
Liked: It was ok
Disliked: The AC system it felt not clean and there was sparks when I plug in my labtop in the socket due to loose connection with wall
Carol Sun, 12 May 2019
Disliked: Awful room!! Food left in drawers from previous guest!! Bathroom made a loud sound causing disturbance during sleep. Garbage left under the beds ?candy wrappers? and no shower cap!! Tub has stains!! Awful experience. Water for guest in lobby with cucumbers never changed! Went to get a cup of it and water was super cloudy and smelly!
Anonymous Sat, 11 May 2019
Anonymous Tue, 7 May 2019
Liked: The convineance and location to where I had to be in the morning.
Disliked: The fact that you had to pay for parking ontop of the room. Also that the parking was controlled by a third party company had nothing to do with the hotel.
Putica Sat, 4 May 2019
Stella Fri, 3 May 2019
Comfortable room - good location...
Disliked: When I couldn't get an Uber I called to see how to get to the hotel on the Metro. I was told there is a shuttle from the airport so I took the Metro to the Airport. When I got there - NO SHUTTLE! When i called again they said it stops running at a certain time. That would have been helpful to know an hour earlier when I called!!!
John Thu, 2 May 2019
Hotel was satisfactory. The bad...
Disliked: The shuttle service was a big problem. We had indicated in the reservation that we wanted an airport pick-up and called the hotel at 7:30 PM to request pick-up. We already had our baggage. It was difficult to understand the desk person at the hotel due to heavy foreign accent. We were told the shuttle would come by at approximately 7:45 PM, and where the pick-up location was. We found the pick-up location, but the shuttle never came by. We observed other hotel shuttles coming by several times but no white van for Holiday Inn and Crowne Plaza. I called back at 8:00 PM and was told it would be 8:15 PM pick-up. This was unacceptable. We took an Uber to the hotel. When we arrived we observed the van sitting idle in the front. The same difficult to understand desk clerk checked us in.
Bobby Tue, 30 April 2019
Trevor Mon, 29 April 2019
Disliked: No point,really was a complete let down staff wise