Check in was at 3 pm which was ridiculous. Reserved a non-smoking room but the room smelled like cigarettes - even the lobby smelled like cigarettes. Tried to order room service for breakfast but no one answered so we had to drive and find somewhere to eat. For the amount we paid for one night I think it was a rip off - totally disappointed with our stay. The staff were friendly - the only positive I noted.

Disliked: Check in was at 3pm; room smelled like smoke.

very relaxing and wonderful!

Liked: Everything was great!
Disliked: Honestly nothing everything was awesome!

Over all it was nice...

Liked: Wish there was a shuttle to and from NRG. That would have made it very nice. Was a little far for my husband to walk.
Disliked: Public parking everywhere they could park a car.

Depressing

Liked: Location was close to NRG stadium for Houston Rodeo and within walking distance.
Disliked: Staff were rude at check in, parking was crazy due to them allowing non-guests to park for $40 in their lot. Rooms were depressing, dark and worn down and the layout of the hotel is just empty and odd.

Fair bud needs improvement

Liked: Bar was good had good service Fenced in parking
Disliked: Bed was not comfortable sunk towards center Hallway smelled musty and side entry?s had broken windows Very slow check in

Very nice hotel, and very...

Liked: Wonderful place to stay, and very convenient to NRG Stadium.
Disliked: Toilets are placed to low.

I will be back

Liked: The comfortable of the hotel room

Disappointing given the front desk...

Disliked: The check in process was horrible ... we were late to the show after arriving at 4pm ... took about 90 minutes to check in!!!

A great value for the...

Liked: If you are going to Houston Rodeo, a Texans game, or anything at the NRG complex, this is by far the most convenient place to stay! Literally only a five minute walk?

Disappointed

Liked: The location to the Houston Rodeo was the only reason for my choosing of this location.
Disliked: Upon arrival my husband and I were given two double beds because, according to the hotel assoc, this is included in a std room booking. Nevermind the fact that we are both 6' tall and wont even fit in a double bed lengthwise, nor the fact that i was obviously with my husband and would want to sleep together. The switch was a hassle due to a long wait time on hold. The cleaning lady helped us to get this taken care of and was the most positive part of our stay. The mirror in the bathroom of the king room we switched to only showed my collar bone and below, again I am 6' tall, but my height is not that uncommon either. No vent in the bathroom and I could not use the bathroom to get ready for our concert because the outlet would not work so i could plug in my very much needed hair straightener, even after the reset button was pushed. A/C was cold which was good for my hot natured hubby.