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Crowne Plaza Hotel Houston Near Reliant/Medical Center eeef
Crowne Plaza Hotel Houston Near Reliant/Medical Center, 8686 Kirby Drive, Houston, TX | Area: Texas Medical Center - Reliant Park - UH - NRG
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3.6
HOTEL RATING: 
GOOD
3.6 out of 5 (791 Ratings)
8.2 miles from Houston centre
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Hotel Description
Count two pools two restaurants and complimentary shuttle service among the many perks guests can expect at Crowne Plaza Houston Near Reliant - Medical. The eight-story hotel features 652 rooms with 'seven layers of comfort' bedding complete with pillowtop mattress eye mask and aromatherapy spray to encourage relaxation. If that doesn't work there's counting sheep surfing the web with complimentary Wi-Fi or catching some late night shows on the 32-inch flat-panel TV. Business types will appreciate the spacious well-lit work desk and Herman Miller ergonomic desk chair. There are two restaurants to choose from and a cocktail lounge and when the weather's right two outdoor seasonal pools to swim in along with a hot tub for some chill time. Additional amenities include 24-hour business and fitness centers and lots of banquet space. Complimentary shuttle service is available within a five mile radius; free parking is offered when nothing is scheduled at Reliant Park. Pets are welcome for an additional fee. The hotel is just across the street from Reliant Park and is less than four miles from Rice University and about seven miles to the Houston Galleria. It's 15 minutes by car to the Downtown Aquarium and 10 minutes to the Houston Museum of Natural Science. George Bush Intercontinental Airport is 27 miles from the hotel.

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Restaurant
` Swimming Pool
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Valet Parking
` Room Service
` Safety Deposit Box
` Terrace
` Air Conditioning
` Bar
` Barber/Beauty Shop
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Family room
` Dry cleaning
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Heating
` Fax/photocopying
` WiFi
` Wheelchair accessible
` Daily maid service
` On-site parking
` Daily Housekeeping
` Toilet with grab rails
` Higher level toilet
` Emergency cord in bathroom

Crowne Plaza Hotel Houston Near Reliant/Medical Center Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.6 out of 5)

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3

Pleasant - 3 out of 5

Frank W, Dallas, TX Mon, 6 August 2012

Check in was at 3 pm which was ridiculous. Reserved a non-smoking room but the room smelled like cigarettes - even the lobby smelled like cigarettes. Tried to order room service for breakfast but no one answered so we had to drive and find somewhere to eat. For the amount we paid for one night I think it was a rip off - totally disappointed with our stay. The staff were friendly - the only positive I noted.

Disliked: Check in was at 3pm; room smelled like smoke.

3.5

Good - 3.5 out of 5

Lisa Thu, 5 December 2019

Good

Liked: Great location to NG R stadium.
Disliked: Restaurant too far from back of hotel where room was. Stopped serving breakfast just as we arrived. Buffet still in place but couldn't choose it. Left for Denny's. Charge for parking day of game not told to guests upon check.in causing significant upset. Should be half what non-guests pay. Actually should be free as hotel not fully booked, but definitely at discount.

4

Good - 4 out of 5

Anonymous Thu, 5 December 2019

Good

Liked: It was in walking distance to NRG stadium. Hotel staff were friendly and helpful. Onsite food and bar were nice as well.
Disliked: Rooms were very dated. Walls were very thin.

3.2

Pleasant - 3.1 out of 5

Chris Thu, 5 December 2019

GO PATRIOTS!!

Liked: That it was close to the stadium we were attending. The rooms were clean the maids took care of them very well.
Disliked: We stayed here because it was close to NRG Stadium for the game we were attending. We asked if we needed to pay for parking they said no. Upon returning from a day of shopping before the game we were told we needed to pay $30 to park in the lot which we previously asked if we needed to pay for. Myself and some other patrons of the hotel complained until they gave us a free parking ticket. Had the buffet breakfast on our last day and everything was cold.

2

Disappointing - 2 out of 5

Velma Wed, 4 December 2019

Not attentive to detail in...

Liked: I liked the closeness to the football stadium.
Disliked: I was not given a King bed as I requested. The hairdryer was dirty, sticky. It was obvious it hadn't been cleaned for a while.

0.5

Poor - 0.5 out of 5

Dallas Tue, 3 December 2019

Terrible

Liked: We found blood on our bed when we came into our room initially on Friday afternoon & were told on Sunday that we had to pay for parking for the game even though we already paid 1200 dollars Canadian to stay in a place that wasn?t worth 500$ because they can?t even clean a room....needlesss to say. We paid an stayed in Galveston every night except game night, as that was why we flew from Canada to watch our first nfl game.
Disliked: Price, clean bed sheets an not to be told we would be towed away if we didn?t pay for parking.

0.5

Poor - 0.5 out of 5

Anonymous Tue, 3 December 2019

Very poor

Liked: location
Disliked: 15$ breakfast... $30 Hamburger and fries $30 parking no microwave in room no fridge in room no carts for luggage

0.5

Poor - 0.5 out of 5

Terry Tue, 3 December 2019

Worst hotel experience I've had...

Liked: Leaving. Worst hotel experience I've had in 20 years. Under staffed and clueless. No attempt to take care of the overwhelming number of guests. Nothing to like in this run down, poorly maintained hotel.
Disliked: Everything. To start, all entrances were closed due to football game. Had to call front desk to find out how to get in. They attempted to charge $30 for parking outside, threatened to tow if you didn't pay. NO NOTICE GIVEN that this was an issue. Check in took one hour and twenty minutes! Super long line and poorly staffed front desk. I spoke with another guest who said this always happens when there is a game. After the game, long line to the bar. All of the things I requested beforehand was not done in spite of an email confirmation they would do all...

2

Disappointing - 2 out of 5

Cindy Tue, 3 December 2019

The only advantage is that...

Liked: Awsome
Disliked: door to patio didnt close , coffee maker didnt work, charged us $30 for parking also I had booked room 6 months ago and I was sent to the back . not in the main building. so upset.

5

Exceptional - 5 out of 5

Garrett Tue, 3 December 2019

Exceptional

0.5

Poor - 0.5 out of 5

Alexander Mon, 2 December 2019

Very poor

Liked: location in order to walk to the game.
Disliked: The ventilation system was horrible. The room was damp and musty . The outside units had massive mold and green stuff in the systems. I will be going to see the doctor in the morning. Both myself and husband have gotten sick from breathing in the nasty air coming out of the vents. The towels were old and faded. The bed was hard and needed a new mattress. I like the location in order to walk to the game.

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Crowne Plaza Hotel Houston Near Reliant/Medical Center 8686 Kirby Drive, Houston, TX