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Crowne Plaza Dallas Downtown eeef
Crowne Plaza Dallas Downtown, 1015 Elm Street, Dallas, TX| Area: Downtown Dallas
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BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
3.6
HOTEL RATING:
GOOD
3.6 out of 5 (955 Ratings)
0.6 miles from Dallas centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
A central location gorgeous outdoor rooftop pool and free Wi-Fi attract our guests to the Crowne Plaza Dallas Downtown. All 296 rooms and suites at 23-story Crowne Plaza are non-smoking and have free Wi-Fi work desks plush bedding flat-panel TVs with premium cable channels and modern bathrooms with high-end toiletries. The on-site fitness center is open 24/7 and the hotel's business center is stocked with all of the road-warrior essentials. The hotel provides a self-service laundry facility for guests. The hotel's dynamic restaurant is open for three meals a day and its nightclub is a premier Dallas spot for late-night dancing and music on Friday and Saturday nights. Parking is available on-site. The Crowne Plaza Dallas Downtown is in the West End entertainment district next to the Dallas Convention Center and Bank of America Plaza. Dealey Plaza and the Sixth Floor Museum are just under a half-mile from the hotel. Dallas/Fort Worth International Airport is 20 miles away. The "extremely nice staff" in-house nightclub and "really good" location that's "close to the convention center" are highlights for guests at the Crowne Plaza Dallas Downtown.

Check-in time:15:00 Check-out time:12:00
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
Other Amenities
` Business Center
` Pets Allowed
` Restaurant
` Parking
` Valet Parking
` Room Service
` Bathtub
` Coffee/tea maker
` Dry cleaning
` On-site parking
` Accessible facilities
` Air conditioning individually controlled in room
` Bell staff/porter
` Cocktail lounge
` Color television
` Complimentary newspaper in lobby
` Concierge desk
` Connecting rooms
` Converters/ Voltage adaptors
` Cribs
` Desk with lamp
` Electrical adaptors available
` Fitness center on-site
` Free newspaper
` Hairdryer
` High speed internet connection
` Housekeeping - daily
` Housekeeping - weekly
` Interior corridors
` Ironing board
` Late check-out available
` Lounges/bars
` Meeting rooms
` Mini-refrigerator
` Non-smoking
` On-site business center
` Onsite laundry
` Outdoor pool
` Premium movie channels
` Private bathroom
` Rollaway bed
` Safe
` Safe deposit box
` Satellite television
` Separate closet
` Spare electrical outlet available at desk
` Stereo
` Tour/sightseeing desk
` Transportation services - local area
` Two-line phone
` Valet same day dry cleaning
` Voice mail
` Wireless connectivity
` Wireless internet connection
` Wireless internet connection in public areas
Crowne Plaza Dallas Downtown 1015 Elm Street, Dallas, TX

Crowne Plaza Dallas Downtown Guest Reviews

OVERALL AVERAGE SCORE:
GOOD (3.6 out of 5)

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2

Disappointing - 2.0 out of 5

Jolie, Azle Mon, 2 January 2017

I would not stay there again.

Liked: Our view.
Disliked: The smell. The valet. The temperature.

5

Exceptional - 5.0 out of 5

Sandra, Aurora Tue, 9 August 2016

When I come back to Dallas it will always be the Crowne Plaza. The staff is the best. Thanks for all you help.

Liked: Everyone in the valet was just wonderful! The shuttle service to go where you had to go was excellent, and they even took me back to the airport at 4:00am in the morning when I made the reservation with them. Didn't want to take a taxi because I felt like everyone in valet had become family to me.
Disliked: Not a damn thing!

4

Very Good - 4.0 out of 5

Slawomir A B, Oklahoma City Sat, 14 May 2016

Liked: Room.
Disliked: Valet service.

5

Exceptional - 5.0 out of 5

DeAndre H, Mon, 28 March 2016

Had a great time there. Other than the hidden fee for parking, it was excellent. Staff did great and was very helpful.

Liked: Great staff.

4

Very Good - 4.0 out of 5

Tammy L, Donie TX Thu, 17 July 2014

The staff was very polite and helpful. Our room was great but the A/C could have been better. We loved everything else about the hotel.

Disliked: A/C not cool.

3

Pleasant - 3.0 out of 5

Rosi, Tyler, TX Sat, 26 April 2014

I was expecting a little more. The staff at the check in counter was very pleasant and helpful. The staff when we got there after the concert, not so much. I was appalled that there was no room service after 10p.m. The vending machines were a nightmare, only accepted one dollar bills. The coke machines were supposed to accept credit/debit card, but they (we tried several on different floors) kept declining mine (which was perfectly good - I used it the very next morning to pay for incidentals and get some cash at the ATM). We were tired and hungry after the concert and it was annoying not to be able to find anything to eat and drink at the hotel (the little refrigerators were empty in the rooms) - advertising as a "concert hotel", wouldn't you expect late night hungry guests? Other than that it was a perfectly adequate hotel, nice and comfortable. I am one of those that likes the old fashioned atmosphere so that was a plus to me. Would go back again, but would prepare better for late night snacks if used for post concert dormitory.

Liked: Very clean and old fashioned elegance; food at restaurant was good.
Disliked: No room service after 10p.m.

2

Disappointing - 2.0 out of 5

Curt, Dallas Mon, 9 September 2013

Disliked: Room were not ready as advertised; air conditioning not working properly; key cards not ready when needed.

2

Disappointing - 2.0 out of 5

Brian, McGregor Mon, 29 July 2013

We would stay again because it was so close to the venue. But would want better A/C!

Liked: Parking at the hotel and the great view of downtown Dallas. The staff was great.
Disliked: The glass on the sliding door to the balcony was broken and just taped up with duct tape. And the A/C - the room never got cooler than 78 - it was a hot night!

5

Exceptional - 5.0 out of 5

Cristy, Independence Tue, 23 July 2013

Everything was very nice. Had a good stay in Dallas!

Liked: Very nice room and staff.

3

Pleasant - 3.0 out of 5

Marci, Dallas Tue, 23 July 2013

We enjoyed our stay, but NO bathroom cabinets at all is not acceptable. That is awful!

Liked: I loved them having a microwave and fridge. It was very clean.
Disliked: Absolutely NO bathroom cabinets. Do you hear me, none! That is so unacceptable for a woman. Did not like the shower at all. Could not figure out how to work it and water would get all over the floor.

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