Ramada by Wyndham Cleveland Independence Guest Reviews
Write a review
2.2 miles from Independence centre |
Write a review
Robert, Bellevue, visiting House of Blues Cleveland Wed, 25 October 2017
Rooms were well set; good coffee and comfortable; don't stay by the elevator.
Liked: Hairdryer and amenities supplied; close to town.
Disliked: We were unfortunately roomed right outside of the elevator - it was very noisy and hard to rest.
Tyler A, Toronto, Ontario, visiting Cleveland Agora Sun, 14 February 2016
Was looking for something close to the Agora and while this is about a 15 minute drive away it's absolutely worth it, far and away better than any of the other hotels I've stayed at in downtown Cleveland.
Liked: Friendly staff; beautiful room; excellent room service; great location.
Disliked: Not a single negative.
Taylor, Columbus, visiting Masonic Cleveland Thu, 30 April 2015
Let me start by saying I am non smoker. I have been smoke free for over one year. My boyfriend and I went to a concert for our anniversary and chose this particular non smoking hotel because I have terrible allergies and prefer my rooms smoke free. We may have smelled like smoke upon returning to the hotel because we were at a concert, where others around us were smoking. I drank water from one of the glasses and upon looking in the other glass I saw a lot of white powdery substance inside the glass. Gross! I was up all night with terrible stomach pains. I went to the front desk around 3 am and they were being audited by the IRS and could barely help me pay for Tums! Wow! I laid in bed all night tossing and turning only to go to the bathroom around 5 am to find a notice under the door for a violation of smoking marijuana! When confronting the manager in the morning, he told me a maid had smelled it around our room, entered the room and found our "stuff". He refused to tell me what time, and also refused to come to the room to search with us present and telling us that "I won't come check it now. Of course it doesn't smell anymore!". This does not make any sense to me because isn't the erroneous charge for cleaning the smoke smell? I have allergies to marijuana and therefore would have been bothered by it's scent. When contacting the manager the following day after things had calmed down, he proceeded to tell me I was being verbally abusive when I was only asking for details. He changed the story again to add in that "the manager on duty was receiving complaints and upon entering the room found the room full of smoke". This is not true, and is also a different version than the first story. As they have absolutely no evidence or trace or smoke in the room, all I was asking for was my money back for the $250.00 charge. I have no problem admitting my faults when I am wrong, but unfortunately I do have a problem paying a violation I did not commit. This hotel was dirty, overpriced, and very poorly managed. My father is a gold member with this chain and I can safely say my family and I will never give this company any of our business ever again.
Disliked: There were stains on the sheets. There was a white residual powdery subtance in one of the supposedly clean drinking glasses. I drank out of one of them and ended up with stomach issues all night. The bartender at the restaurant did not I.D. me - I am only 23. The food is overpriced and flavorless.
Dana, St. Catharines, visiting House of Blues Cleveland Tue, 30 July 2013
Considering I was on the ConcertHotels web site, I thought we would be much closer to downtown, and didn't realize we were so far away from the House of Blues.
Liked: Friendly.
Disliked: Air conditioner way too loud.
Jeannette Tue, 12 March 2024
Very good
Liked: Location
Disliked: The breakfast area was cold. The parking could be better to get to your room
Jordan Fri, 16 February 2024
Exceptional
Darren Fri, 19 January 2024
Good
Ed Mon, 8 January 2024
Bad
Liked: The location was convenient for my work trip
Disliked: Bathtub did not drain. Dirt and hair all around sink. Heating/cooling duct work cover was missing from wall. Could not access wifi during my stay.
Gibson Sat, 30 December 2023
Poor
Michael Wed, 20 December 2023
Poor
Rica Sun, 10 December 2023
Liked: Absolutely nothing
Disliked: The hotel seemed vacant, the room has bugs in there.
Tiawauna Sun, 10 December 2023
My stay was short but...
Liked: Clean & quiet
Disliked: I didn’t dislike anything
Verified Hotel Guest Tue, 5 December 2023
This guest did not leave comments about this hotel.
Verified Hotel Guest Wed, 22 November 2023
Liked: We changed rooms 3 times lights were broken, faucet was not attached, filthy with hair everywhere in all 3 rooms, furniture all broken, scratched or missing some key function, no garbage can, no soap in two of the rooms, no remote. Should be condemned!
Disliked: This hotel was beyond shabby, clearly zero cleaning crew, beer on the elevator floor, everything broken, worst hotel I have ever stayed in. That place should be condemned. Ceilings had water stains, carpets filthy, elevator was absolutely sketchy!!!!