Courtyard Waterloo St. Jacobs Guest Reviews
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|4.2 miles from Waterloo centre|
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Charlotte, Smithville, visiting Centre In The Square Tue, 27 January 2015
We had no coffee cups in room. We requested them but they never arrived. Water glasses in room were dirty and one was broken. Microwave did not work. Disappointed there was no continental breakfast - we were there January 22nd, 2014.
Robin Tue, 1 January 2019
Wendy Mon, 24 December 2018
Liked: The grounds, lobby, halls and room were spotless. My check-in and out was fast and friendly. The King suite with the whirl pool tub was excellent! It was a large room, lots of seating, the fireplace was nice. All the staff we met were extremely nice and helpful, we will be back soon!
Mustafa Mon, 24 December 2018
Liked: everything was good except the heating system was not working properly
omar khan was helpful
Catherine Wed, 19 December 2018
Wouldn't stay again
Liked: It was warm and welcoming but very tired looking. It's needs to be updated, more modern. Room was quiet and reasonably clean.
Disliked: No bar open, breakfast was not buffet. Made to order only but not good. Coffee was awful. Rooms are tired looking. They need updating. I booked this place for my friends from England but was very disappointed with it. I was going to cancel the 2nd night and move them to holiday inn but they were settled in and didn't want to be bothered. I was given a credit for the breakfast and the 2nd night the staff brought a bottle of wine to their room. I would never stay here again. Staff was pleasant but hotel is very old looking.
Chew Fri, 16 November 2018
Liked: The front desk girl is very helpful :) Thanks!
Patricia Wed, 14 November 2018
Ashley Wed, 7 November 2018
Cindy Sun, 28 October 2018
Susan Sun, 21 October 2018
Liked: Bed was excellent
Disliked: There were sooo many little boys, hockey team there lots of noise.
Alan Sun, 21 October 2018
Disliked: Bistro was overpriced and the breakfast sandwich made me ill.