The room rate includes breakfast,...

Liked: The room is clean and the location is good. It is very close to the airport. However, the surrounding restaurants are far away.
Disliked: The hotel's breakfast is really bad. Bread, canned drinks, no hot food. The waiter can help you heat it up in the microwave. So next time I won't book a room with breakfast.

Very poor service from the...

Liked: Location and airport shuttle. Keith was the only good front desk staff.
Disliked: Unfriendly Front desk staff, Dio. Morning front desk staff didn't relay request for room clean up to housekeeping. No clean towels. Had to ask the front desk for new towels. Lacking in customer service.

Exceptional

Comfortable stay located 15 minutes...

Liked: Beds are super comfortable and water view room was very nice. Room also included a microwave and refrigerator. Location is pretty good as you are a 15 minute drive from most attractions. The early check in and late check out were huge perks as well.
Disliked: Parking is $12 a night. The water pressure in the shower was very low and the bath products provided were not very good. Also the area is not walkable and you need a car or alternate mode of transportation if you decide to stay here.

Exceptional

Exceptional

Great location for an airport...

Liked: Beautiful location on the waterfront path, and near San Bruno Mountain. Walking distance to restaurants. Very convenient airport shuttle.
Disliked: Restaurant currently under renovation.

Very good

Comfortable and very clean.

Liked: The location was amazing . The water was near by and there was a walk path to go around and enjoy the scenerie.
Disliked: I wasn’t able to turn off the AC