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Courtyard by Marriott Richmond Northwest/Short Pump eee - (855) 254-7214
Courtyard by Marriott Richmond Northwest/Short Pump, 3950 Westerre Parkway, Henrico, VA -(855) 254-7214
Area: Innsbrook
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BOOK ONLINE OR CALL - (855) 254-7214
4.4
HOTEL RATING: 
VERY GOOD
4.4 out of 5 (368 Ratings)
11.7 miles from Henrico centre
BOOK ONLINE OR CALL - (855) 254-7214
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Hotel Description
This hotel is 7 miles from the University of Richmond and 8 miles from the Science Museum of Virginia and offers on-site dining and gym. Guests can work out with cardiovascular equipment at the gym or relax on the outdoor patio. The cozy rooms at the Courtyard by Marriott Richmond Northwest have a mini-fridge a pull-out sofa bed and a coffee maker. Rooms also include a seating area with satellite TV and pay-per-view movies. Guests can work out with cardiovascular equipment at the gym or have drinks next to the indoor swimming pool which is surrounded by tables and chairs. Downtown Richmond with its upscale shopping dining and entertainment is 13 miles away. Free parking is available.

Check-in time: 15:00   Check-out time: 12:00
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4
4
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7
1 room
7
2 guests
Amenities View More
j
Free Parking
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
y
Free Internet
x
Free Breakfast
u
Swimming Pool
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Restaurant
` Meeting/Banquet Facilities
` Parking
` Terrace
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Dry cleaning
` Internet services
` Non-smoking throughout
` Heating
` Fax/photocopying
` Sun terrace
` Shared lounge/TV area
` Facilities for Disabled Guests
` Family Rooms
` Non-smoking Rooms
` Picnic Area
` Business centre
` Fitness centre
` Lift
` Outdoor furniture
` Fitness
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Physical distancing in dining areas
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Parking on site

Courtyard by Marriott Richmond Northwest/Short Pump Guest Reviews

Overall Average Score: 
Very Good (4.4 out of 5)

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2

Disappointing - 2.0 out of 5

Jane, Greensboro, visiting Collegiate School Richmond Mon, 12 March 2018

Well, to start, I had made a reservation for a room with 2 queen beds. I had the print out of the reservation confirmation to prove it and when I arrived I was told there were only rooms with one king bed. Then, when we attempted to get an Acai bowl for breakfast, the staff was unsure how to make it and it was quite melted and disappointing once we got it. Finally, we are Marriott Rewards members and when I asked for a late checkout (just one additional hour), I was grumbled at by the front desk lady.

Liked: Convenience to main roads and restaurants.
Disliked: Reservation was not as selected. Breakfast items not well made. Sunday a.m. front desk staff member was not very nice.

4

Very Good - 4.0 out of 5

Jacqueline Thu, 14 March 2024

Very good

Liked: The staff was very friendly, the room was clean and the location was great.
Disliked: The mattress was not as comfortable as some. It's possibly time to change it out.There was no complimentary coffee):

5

Exceptional - 5.0 out of 5

Anatoliy Mon, 26 February 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

Shanequa Mon, 26 February 2024

Superb

Disliked: The extra charge

5

Exceptional - 5.0 out of 5

Tiffany Tue, 20 February 2024

The stay was comfortable and...

Liked: Customer service was fantastic, Darrel was extremely helpful and was able to answer all of our questions.
Disliked: The property was very clean and the fitness center and swimming pool were AMAZING

5

Exceptional - 5.0 out of 5

Sharon Mon, 19 February 2024

Exceptional

5

Exceptional - 5.0 out of 5

Sharon Mon, 19 February 2024

Exceptional

5

Exceptional - 5.0 out of 5

Anthony Sun, 18 February 2024

fabulous location

Liked: What Breakfast? My wife told me breakfast was included when I got down there I discovered you had to pay, no wonder there was no one in restaurant.
Disliked: Not insult people by not having breakfast. Dont have cbs sports on tv

5

Exceptional - 5.0 out of 5

Dana Mon, 29 January 2024

Exceptional

3

Pleasant - 3.0 out of 5

Amy Sun, 28 January 2024

Pleasant

Disliked: Requested a room with a balcony. Email confirmed that i would have one but did not upon arrival.

4

Very Good - 4.0 out of 5

Mayfield Mon, 22 January 2024

We expected more for the...

Liked: The staff was incredible at check in. Beds were comfy.
Disliked: Room smelled! We called and it was handled. Bathtub handle fixture loose.

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Courtyard by Marriott Richmond Northwest/Short Pump 3950 Westerre Parkway, Henrico, VA