Courtyard Jersey City Newport Guest Reviews
Write a review
|3.4 miles from Jersey City centre|
Write a review
Chris Sun, 17 March 2019
David Sun, 17 March 2019
Katrina Fri, 15 March 2019
Extremely unfortunate and Disappointing
Liked: The night concierge was super friendly and added 2 hrs to our checkout time with a smile and an ?absolutely?. After making sure the room wasn?t special booked for the following day. However it was pointless because the earlier concierge would not switch our room. We woke up to screaming and crying baby from 6:30am-8:30am so the late checkout did not help my bf and I get any extra sleep
Disliked: For Valentine?s Day my BF and I were in such need of a quiet evening away. However as soon as we got to the room a baby screaming and another small child was yelling in the room attached to ours. We waited about a half an hr and to see if they would be going to sleep as since we didn?t arrive at hotel until about 7:30pm. In the meantime I jumped in the shower to get ready to go out for a nice dinner. 1/2hr later the parents were still talking trying to calm their kids.After getting changed I went down to the lobby to ask the gentleman (who wasn?t much of one) and asked if there was anyway we could switch to another room because of the noise. I explained that we had traveled 3.5hrs to get there and we were only going to be there one night. I let him know that I paid a lot of money to spend a romantic weekend with my BF and we would really appreciate if we could have a room that we can relax and spend some quiet time with each other.He asked if we had used anything in the room, and I?m pretty sure he could tell I showered after just checking in a half hr prior with this same guy. I wasn?t going to lie but in hindsight maybe I should have although the way this guy was acting I doubt it would have made a difference. I let him know that I had showered to get ready for dinner and I had used a towel but that was it. He then said well I?m sorry I don?t have anyone on staff that would be able to clean the room and therefore wouldn?t be able to book the room again. I just looked at him and was a little taken back and not only did he not switch our room for use. He acted as if he could care less that we just spent 3.5hrs in the car and spent a lot of money on the room and said he would call up and let them know we had complained about them making noise. I almost couldn?t believe it and said ?um it?s a baby and you can?t make a baby not make noise, and I?m not complaining about them. Rather I?m asking the concierge if a hospitality business to accommodate us in some way
Yahaira Wed, 6 March 2019
I?ll stay here again
Disliked: Bathroom could be cleaner
Frances Sun, 3 March 2019
Room and property exceeded expectations
Disliked: Breakfast at the Biestro was disappointing.
Allen Sat, 2 March 2019
Liked: This is a terrible hotel??I booked here for 4 days?Every morning at 7:30?you can hear extremely loud voice of hammer pouching the wall?or some motor engine voice?? Can?t sleep at All ?Reported to the front desk?they said the noisy only for today ?but it still continued for last 3days ???Never want live here Agian ???So terrible?Pay your money for living ?not for Noisy?
Disliked: This is a terrible hotel??I booked here for 4 days?Every morning at 7:30?you can hear extremely loud voice of hammer pouching the wall?or some motor engine voice?? Can?t sleep at All ?Reported to the front desk?they said the noisy only for today ?but it still continued for last 3days ???Never want live here Agian ???So terrible?Pay your money for living ?not for Noisy?
Veronique Mon, 25 February 2019
Liked: Clean accessible
Disliked: Parking accommodations: it?s disheartening to pay for parking at the rates provided. Parking should be at no additional cost.
Harry Tue, 19 February 2019
Anonymous Sun, 17 February 2019
Quianna Wed, 6 February 2019