Courtyard by Marriott Colorado Springs South, Colorado Springs

Liked: Great staff, great rooms. Love that I can get a decent latte on my way out the door!

Avoid this hotel

Liked: The initial check in was great. Everything after that you are ignored
Disliked: The large overflowing dumpster outside our room for over 9 days and growing. Wind storm along with discarded furniture and carpet wasn't a good combo. They had a large group staying with a conference in town and the greeting was the dumpster as well as the site for the bus pick ups. I felt embarrassed for the hotel and people. What kind of place have we blindly picked to stay? You can hear them talking about it.We are relocating and planning to stay for a month. Checked out after 9 days. We are hotel folks and have worked in hotels our entire careers. They unfortunately had a QA inspection from us daily and failed miserably.The "food" and beverage is awful. You can sit in the lobby and watch people bringing in all their food and delivery of dinners. It's not even funny.. Employees on phones with customers at the bar. Service or needing anything is not important to the staff or what staff you see. I think about 5 people work in the entire hotel.Room incredibly dark. 3 lamps in room. 1 on bright grocery store lighting and 2 at eye level on bright by beds. Noisy air conditioner and very hot. Such a small bathroom sink there isn't room to set anything down. Door missing off cabinet (apparently waiting in the hall to be put back on)I wouldn't stay here even if the rate was 50$ a night but it isn't. Paying 150$ a night at a literal dump isn't worth it.

Exceptional

Superb

Liked: located right where I needed it. easily accessible to the highway, restaurants, and the airport

The staff was excellent and...

Liked: Very nice decor and atmosphere. Extremely clean, well managed, and friendly staff!
Disliked: The tiles in the bathroom were loose, and the courtyard was under construction.

All good for a simple...

Liked: It was clean, convenient, quiet - everything I needed for the night was there.
Disliked: Breakfast was not available at all, contrary to what has been announced on Booking - and confirmed by the receptionist present at our arrival. This meant that we had to walk 15 minutes to the nearest place to get a cup of tea together with a breakfast bite. The receptionist who was there in the morning pointed us to an ihop (20 minutes walk away) and did not seem to know about a Starbucks that was much closer.