Courtyard Cincinnati Blue Ash Guest Reviews
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|2.5 miles from Blue Ash centre|
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Verified Hotel Guest Fri, 23 March 2018
Disliked: no free breakfast
James Fri, 23 March 2018
Liked: Friendly staff.
Disliked: Low water pressure in the shower.
Robert Tue, 24 October 2017
Jennifer Mon, 23 October 2017
Liked: The bed was very comfortable. The room was very clean. I feel the housekeeping staff take pride in their work.
Megan Mon, 16 October 2017
Cheryl Tue, 26 September 2017
Comfortable, Relaxing, Well taken care...
Liked: The pool area was clean and inviting. The staff is always extremely polite and helpful. This is my 4th stay at this property and its hard to explore other options each time we visit the area because we know what to expect and have not been let down. The Queen beds are super comfortable and the staff keep the rooms in tip top comfort ready shape
Disliked: no issues here
Anonymous Thu, 14 September 2017
Scott Sun, 27 August 2017
Disliked: The surly staff
Scott Sun, 6 August 2017
It left me with a...
Liked: The staff to a person was indifferent, if not openly rude. It began with the desk clerk when I checked in. He was perfunctory at best. The person at the bar/food counter was equally indifferent. He gave me a menu but explained that it was old and didn't line up with what they actually offered. Which did not include turkey or roast beef, the main ingredient of their few sandwich offerings. More of the same the next morning. The cashier at the same counter bluntly asked me what I wanted. While I was pouring cream into my coffee, a manager walked within a few feet of me. He looked right through me without saying a word. As I walked back to my room with my coffee, a housekeeper averted her eyes when our paths crossed. I had the sense that she'd sooner bite off the head a snake that say "good morning."
Disliked: From the top down, the staff needs interpersonal skills training. They should focus on learning basic phrases, like: Good morning. How can I help you? Have a great day. Please visit us again.
Renee Fri, 28 July 2017