Comfort Inn & Suites Guest Reviews
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3.9 miles from Arlington Heights centre |
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Parul Mon, 25 March 2024
Pleasant room and staff
Liked: Staff, Zaki was really good and helpful.
Disliked: It was under construction and TV internet did not work. Breakfast was plain.
Denise Fri, 15 March 2024
overall comfortable and peaceful.
Disliked: some part of the hotel were under renovation, so that was an eye sore. the tv in my room was not functioning.they stated that it would work shortly but it never did. regardless, i stayed in the room.
Kathy Sat, 9 March 2024
Passable
Liked: It was clean even tho they are in the middle of renovation. They room was update & very clean. My dog had a good time.
Disliked: No TV the whole time we were there.
Francisco Tue, 5 March 2024
Poor
Liked: Breakfast was ok
Disliked: No mention that this place was under construction or that the pool was closed.Also tv didn't work in room and when I called front desk and let them know they said they would call me back and never did, I ended up just falling asleep.
Malia Mon, 4 March 2024
It was terrible.
Liked: Beds were comfy.
Disliked: Booked it for indoor pool. But pool was out. TVs didn't work. Breakfast was the worst I've ever had. Hotel was under co structure. So there's potential but this stay was horrible.
Vinton Tue, 27 February 2024
Exceptional
Timur Sun, 25 February 2024
Bad
Lauren Fri, 23 February 2024
Had I known this property...
Disliked: Property under renovation… Lots of dust and debris… Bugs in my room… Fitness center not operational… Very limited breakfast… no working television
Luther Fri, 23 February 2024
Clean enough, but several mechanical...
Liked: The breakfast was very unimpressive, but adequate. The property was clean, and the staff was friendly and pleasant. The location was great for our purposes.
Disliked: The TV did not work for the entire stay, although this may not have been entirely their fault (internet problems). But the hairdryer AND the bedside clock also did not work, which they should have known.
Elizabeth Sat, 3 February 2024
I will never stay there...
Liked: The front desk was friendly when they were around
Disliked: I understand the shabbiness of the room was because of the renovations and the 4th floor hadn't been done yet. However the desk chair in the room was broken and I had to request a replacement multiple times before I got one. Also the front desk people were not around when guests (not just me) were waiting for help and there was no way to notify them someone was waiting. Finally I had to extend my stay (I was there for a funeral which took place some days later than expected) and I was charged a higher rate for the extra 4 days--they wouldn't honor the online rate from the initial reservation.