Country Inn & Suites by Radisson DFW Airport South TX Guest Reviews
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4.4 miles from Irving centre |
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Alalikh Fri, 22 March 2024
Good
Eric Thu, 21 March 2024
Disappointing
Savannah Tue, 19 March 2024
Good
Lisa Tue, 19 March 2024
The staff was very rude...
Liked: Great location
Disliked: Rude staff, check in delay, problems with key card
Debra Sat, 16 March 2024
Need to be your own...
Liked: It was mostly clean. A few candy wrappers on the floor.
Disliked: Called down for a new hair dryer after shower and an hour later was still waiting realized since plugs on lamps weren't working maybe it was the plug in the bathroom and it was. Tub didn't drain. I called for maintenance at 9 at 11, but still no one. My sister wanted a shower, so we managed to use a knife and unplug ourselves. I was told at checkout that I would be refunded, but I was still charged. Would not recommend for customer service. Half the light fixtures weren't working. Wiring definitely needs redoing. I stay at Country Inn & Suites all over the country when traveling, and this was my worst experience. May change the hotel chain after this.
Jack Fri, 15 March 2024
Disappointing
Mabel Fri, 15 March 2024
It was good
Liked: Breakfast was great
Angie Thu, 14 March 2024
It was good
Liked: It was nice
Disliked: The smoke detector kept going off in the pool . It was annoying
Hannah Thu, 14 March 2024
Exceptional
Margareth Wed, 13 March 2024
Courtesy van ia difficult to...
Liked: The room is clean. Bed has clean cloth. Shower is hot. Amenities are good quality.Temperature of the room can be adjusted.It is close to some nice restaurants.
Disliked: The Courtesy van service to pick you up at the airport is very difficult to get. They say you need to call them, a formal phone call. Most of us only have data in our phone and it just make things difficult. Addiotionally, The attendant has a strong Accent and cant understand what is told tô him, making things even more complicated.The Van does not get to the D15 lower level. There is a purple sign there, and all other vans pass trought there but the one from Country inn by Radisson doesnt. I stayed there for 1 hour and 20 minutes waiting in the cold, after a 16 hours International flight. Even having called them by phone. Had to make another phone call and repeat several times where I was again.I think the driver could be more carefull and respectfull with guests, especially the International ones.Breakfast is made of only artificial items. No fruits. It has a lot of food but not prepared and presented with care.