Spark by Hilton Orlando Universal Blvd Guest Reviews
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Yemane Fri, 22 March 2024
Exceptional
Rodriguez Thu, 21 March 2024
Will I stay again? No...
Liked: Just the check in I would say.
Disliked: I do not like that it is advertised and I have the screesnhots on the website showing we would have a microwave. We always look at that to heat any meals for our children. They opened it new this location but you can tell it is not. The employee said that and our shower we took pictures look awful. The staff when we checked in rude. Breakfast just a selection of bagels and yogurt. The lady will follow you and look at everything you take to the table. We are a family of four. They made me uncomfortable.
Jeahan Tue, 19 March 2024
Passable
Liked: The location
Disliked: 1. The staff who checked us in. There was too much misunderstanding.2. The breakfast included was too dry. It was only bagel and yoghurt. In other hotel cheaper than this hotel have sausage, bacon and egg.
Chirag Mon, 18 March 2024
Overal a great stay.
Liked: The rooms were clean. Staff were courteous.
Disliked: The bed was 8/10.The air vent in the bathroom was dirty.
Leslie Tue, 12 March 2024
Very good
Spencer Sun, 3 March 2024
Bad Business
Liked: Facilities were good. Location was good. Breakfast was good. Room was clean and comfortable.
Disliked: I arrived after midnight after 2 grueling flights from Europe. Although I had a confirmed rate through Booking.com, receptionist wouldn't accept the rate and tried to charge more. Discussions went on for over 30 minutes including calls to her manager while I was dead on my feet. Finally, she grudgingly charged our card with the Booking.com rate and we proceeded to our room. This ruined our whole experience and was completely unprofessional. I will never use this hotel chain again.
Antoinette Sat, 2 March 2024
Exceptional
Luis Thu, 29 February 2024
Extremely disappointing stay
Liked: Personnel was responsive to a room change request
Disliked: Hotel was under remodeling process. No notification was sent previous to stay. The cleanliness was extremely poor. And no breakfast was served as advertised.
Leandra Wed, 28 February 2024
Duct tape holding the floor...
Liked: Nothing
Disliked: Lack of cleanliness, very basic hotel not up to usual Hilton standards.
Nakia Thu, 25 January 2024
Disappointing