Copthorne Hotel Merry Hill Dudley Guest Reviews
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|2.3 miles from Dudley centre|
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Donna Sat, 19 October 2019
Mwana Thu, 17 October 2019
Liked: Perfect and very comfortable
Catherine Thu, 17 October 2019
Lots of positives outweighed by...
Liked: Staff very friendly and the breakfast was lovely but after directly speaking to reservations prior to the stay and being told interconnecting rooms were allocated, I was disappointed to find this had not been adhered to on arrival and very little was done to help the situation. The room I ended up sharing with one of my children was right next to the lift so very noisy until 4am and also with a dangerous looking balcony that was supposed to be accessed but my 4 year old managed to open it within minutes of arrival!
Disliked: Room allocation for families
Khaliphile Thu, 17 October 2019
Nicole Thu, 17 October 2019
Simon Thu, 17 October 2019
Liked: Excellent as always ?
Andrew Wed, 16 October 2019
right price, place and stunning...
Liked: didnt have breakfast
Robert Mon, 14 October 2019
Disliked: Some decor is slightly dated, but no complaints as such as the hotel is very clean.
Monyque Mon, 14 October 2019
Karen, Mon, 14 October 2019
Liked: The staff were friendly and helpful. The hotel itself was clean and inviting. Housekeeping would ask if you needed anything done rather than assuming you did. Bathroom was clean. Great location. The facilities sounded great but we didn't make use of any because we had other things planned.
Disliked: We had 3 rooms. One of the rooms needed a little dusting. The rooms were cold until we discovered the radiators. We expected more of a variety for breakfast.