Good

Superb

Exceptional

Pleasant

Great location. The hotel is...

Liked: Location
Disliked: BathroomBeds

Generally a good hotel, loved...

Liked: Our ocean view double room was great, felt very airy and we loved the view. No complaints on the room at all, bed was comfy (though pillows uncomfortable). A/C worked well. The location of the hotel is convenient, with plenty of restaurants in easy walking distance and Ubers easy to get. The pool and beach view are beautiful (though see my notes on the pool area).
Disliked: First, the cost relative to what's offered was not great (particularly with all the added hotel fees that come on the bill at the end). This seems pretty common in San Juan though, not specific to this hotel. Still, it makes things that would have been a minor issue feel a lot bigger when you're getting extra charges left and right. You definitely need to realize the pool and pool area are tiny, so getting a chair there is tough and the pool area only gets sun til about noon (in February at least). Service was a bit mixed, bartenders and waitstaff were great while the guy who checked me in at the front desk was the opposite of warm and welcoming. Pillows very uncomfortable.

Superb

The people were really nice...

Liked: Location pool spacious rooms
Disliked: Shoddy workmanship - poor tiling poor finishes - I think expect more for the price . The restaurant was really nice food - but with outrageous prices. Don’t bother eating there. Just have a cocktail!

It was nice but not...

Liked: The view from the pool area was beautiful, staff was very kind, very easy to get an Uber and explore, cafes and restaurants easy to walk to, bed was super comfortable.
Disliked: The huge window that we paid extra money for was foggy the whole time. We saw in other rooms and theirs weren't foggy. We asked to change rooms but there were none others available... so it felt like we spent all that extra money for nothing. Our neighbors on the 3rd night were extremely loud, slamming doors, yelling in the hallway, and running around at 11pm and nobody said anything to them.The shower pressure was so bad that it took like twice as long as normal to rinse conditioner out of my hair.We got simple breakfast sandwiches and a drink for breakfast and it was $60.. and the breakfast sandwiches at Dunks actually had more flavor. This all might sound picky, but when you spend this much money on a hotel, you expect it to be amazing, but it was just kinda meh.