Liked: We had a great stay. Seemed very clean and the bed was comfortable. The only negative was that the ironing board looked really dirty and the iron was not clean.

Pleasant

Liked: Staff were very friendly and welcoming, and the beds were very comfortable.
Disliked: Near a busy road and the sofa bed mattress cover was not clean. Compared to othet similar properties with comparable facilities, it was very expensive.

Great!

Liked: Breakfast was good but on one morning it was not great. The staff was so nice, and the rooms were clean. The first morning there was a guest who kept taking everything as soon as it was brought out, even like sugar packets for coffee, he had two big bags of stuff on the table. Made himself about 6 waffles and so me and my kids had to wait forever to eat. It was so bad that the person working the breakfast would bring stuff over to our table for the kids as soon as it cam out. The person working that area was very nice, and worked hard to see we got breakfast. It was no fault of the hotel or staff. I just wanted to let you know how great your staff worked with this situation, they were amazing. It was just tough with 4 hungry kids, but it all went well in the end. I even talked to the person running the breakfast and he was so nice and apologized, I told him not your fault, but good job staying calm and not showing any frustration.
Disliked: Nothing

Good stay, overall.

Liked: The staff was courteous and helpful. The room was clean with plenty of space.
Disliked: There was a musty smell noted when entering the facility.

Mildew and fleas!!!

Liked: The lady at the front desk was very nice and helpful. The lobby area and main floor looked clean and attractive. The breakfast area looked nice although we didn't stay long enough to eat breakfast.
Disliked: We were assigned a room on the third floor and it smelled strongly of mildew. I am pretty sure there were fleas in the carpet and couch, as I got bit several times during the short time we were in the first room. We asked the lady at the front desk for a new room and she happily assigned us to a new one (also on the third floor). The second room also smelled of mildew and the air conditioner was broken. The couch looked like bleach had been used on it and it was falling apart. The entire third floor area was poorly maintained. The wallpaper was falling off and/or bulging in several areas, and all of the doors and door jambs were dirty and looked damaged. There are several fast food restaurants, gas stations, etc. near the hotel, but overall it is a pretty rundown area. We requested a refund of our money and went to a different hotel. The lady at the front desk was very nice and helpful, which was the best thing about this hotel, in my opinion.

Exceptional

Liked: Hotel seemed to have been new and was very clean . The Queen suite was spacious and the staff were very nice, friendly , and very efficient. I felt very pleased with the price. The room was well worth the price.

Gret

Liked: Quite, staff was very friendly and in a convenient place, didn't have to travel far for our needs
Disliked: Well I thought I had booked a room with a Jacuzzi tub, but to our surprise room did not have one, but we dealt with it.

Exceptional

Exceptional

Liked: The hot breakfast was excellent the service was excellent and the staff was always very polite and eager to help make my week stay very comfortable.nothing
Disliked: There wasn't anything or anyone that didn't tmake care of my needs while I was there.