Comfort Inn The Pointe Niagara Falls Guest Reviews
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|0.6 miles from Niagara Falls centre|
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Charles Sat, 13 October 2018
Excellent, it was our second...
Liked: Friendliness of everyone on staff. The room was kept neat and clean. We could see the rapids leading to the falls and the walk to the falls was close.
Disliked: The eggs, but there was more than enough other selections to pass on the eggs.
Louise Sat, 13 October 2018
Amazingly located hotel perfect for...
Liked: The hotels location, is wonderful, you are literally a 5 minute walk to the majestic Niagara falls ( USA side ), Car parking is free for hotel guests. Check in staff were very knowledgeable and helpful. Breakfast was of good standard,
Disliked: . Having a Comfort Inn sign on the back end of the hotel would have helped us find the hotel a little easier. slight noise from other bathrooms.
Maria Thu, 11 October 2018
Jeanette Wed, 10 October 2018
It was close to US...
Liked: The site is within walking distance of the state park and falls attractions, as advertised.
Disliked: When we arrived, the room was not ready which was fine, we inquired before 3 pm. We set out to do some sight-seeing. When we returned and entered the room the bathroom toilet was plugged, had been used, and in a very bad state, I'll leave it at that. I've never had that experience in a hotel before. We reported the condition to the front desk immediately, and they set upon to get it corrected. We went out again--it was our preference to prepare for the evening before we set out, but we wanted to give housekeeping time to take care of the room issues. When we returned after 8 pm to give housekeeping time, the problem had been corrected. Nothing was said, sorry for your experience or that. It was surprising, because the reviews of the hotel had been quite stellar and that had decided me on this hotel.
Maria Wed, 10 October 2018
Liked: Close to American side Niagara Falls
Ninoy Tue, 9 October 2018
Liked: Great location
Philip Tue, 9 October 2018
Cody Tue, 9 October 2018
Liked: Employees were kind and polite
Disliked: No microwave, or mini fridge forcing us to go out and waste food that was brought. Beds highly uncomfortable Definitely should of pitched a tent in the parking lot for the 192$ for one night!!
Steven Tue, 9 October 2018
OK stay, location is what...
Liked: Location is absolutely awesome, closest hotel near American falls.
Disliked: Staff were not overly friendly or helpful. Requested a particular room months in advance, not even close. Ice machines on every other floor.
Pamela Tue, 9 October 2018