Exceptional

Exceptional

Liked: The room was clean . The beds were great. And the tv work
Disliked: The only thing is I wish there was a pool , jacuzzi , and sona

Good

Great place

Liked: Nice hotel close to everything. Breakfast was sufficient but wish it had more hot food options. Overall great place and friendly staff.
Disliked: There wasn't anything that I didn't like but I did have a suggestion. As I was getting off the elevator I noticed a sign that read "in case of fire use stairs". I'm disabled and use a mobile scooter to get around. So my suggestion would be that to put all the handicap and wheelchair accessible rooms on the bottom floor, because if there was a fire we wouldn't be able to use the stairs. Just a suggestion.

Superb

Bad

Liked: Location
Disliked: Overcharge, unstated fees ! I was told rooms were 62 and ended up paying 101.28, which is robbery for that location!

Good

Liked: The rooms are big, good location and staff were nice and welcoming.
Disliked: The breakfast was ok. Filled up once each morning and when the food was gone it was not replaced. I had ask for the trash to be thrown out and it wasn't by the end of the weekend the trash was piled up.

okay but somewhat worn out

Liked: Okay location in Pinetop-Lakeside. Reception staff was fine. Hotel was not too noisy.
Disliked: The hotel had plenty of worn out spots on carpet, walls and hallway floors and the drain area in sink in bedroom was not well cleaned. The bed was too soft for my preference.

Our room was clean but...

Liked: Easy access
Disliked: Parking lot could have been cleaner! A lot of empty alcohol bottles!