Katie at the front desk was super nice and accommodating. She ordered a cab and made sure everything was alright. I would definitely stay here again.

Liked: Customer service.
Disliked: Breakfast options for those who sleep late.

Good

Liked: The beds, the tv, everything was nice and cozy.
Disliked: The drain in the bathtub doesn't hold the water in.

Liked: Breakfast finally
Disliked: The rooms are small

It was excellent.

Liked: I stayed here because my power was out and was happy that this hotel was open and available on short notice. Also, the bed was extremely comfortable.
Disliked: Nothing to report here.

Exceptional

Exceptional

Liked: The bedding
Disliked: The general manager was absolutely horrible. I am making an official complaint and statement to Imagine hotels llc.

Very good

Very good

Liked: Good staff, good location
Disliked: Really tiny room

Bad

Liked: Nothing
Disliked: I asked to change rooms because people were out side my window on the ground floor and they were not appropriate. They were acting as if they could see me. It freaked me out. The staff member acted like it was the worst thing I can ask of her. The rooms were not cleaned well the birthday party next door to the room I switched to had young kids blasting music and smoking. The front seat only showed up 1 time to say anything and they just asked if they were ok. They literally did nothing. I finally had enough so I said something and almost for into a fight. the next day for some reason I didn't wake up to my alarm so I called the front desk to ask them what time check out was because I had forgottenand before she told me what time check out was she did this dramatic sigh as if she was insulted that I asked her that question the staff there was less than up to parDirty.Poor staff management.Horrible neighborhood. Never again.