Comfort Inn & Suites Airport Guest Reviews
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|3.8 miles from North Syracuse centre|
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Susan, Montreal, visiting Landmark Theatre Syracuse Fri, 13 September 2013
The hotel was very easy to find from the highway. Our stay was very pleasant with all the staff being helpful and friendly. We especially liked having the swimming pool as well as the free breakfast and dining on site.
Yvon Fri, 12 October 2018
Edward Thu, 11 October 2018
Liked: The complimentary breakfast was especially good. Good variety and nicely organized.
Disliked: Hallway carpeting was soiled. Tub and shower needed to be recaulked - looked moldy.
Heather Thu, 11 October 2018
Liked: The breakfast was good. Housekeeping was helpful.
Disliked: Had to move 3 times within a 3 night stay. Hotel front desk did not tell us where to park or where the room was. There was no luggage carts when we needed them. No fridge in the first room. Air didn't work in the second room. 3rd room was okay, but air still wasn't great. The pool heater was broken and the kids weren't able to swim. That was the whole reason we picked this hotel. Outrageous prices for the poor quality.
Virginia Tue, 9 October 2018
Terrible service, room was too...
Liked: Bed was ok
Disliked: Room was hot! Air set at 74, humid because of location near pool. Called desk to report 2 times. The man responded that they "were busy" but the "guy would get there" Third call after waiting more than hour was told "they are really busy with other people!" No one ever came, did not sleep well because air conditioner blew hot air out all night! Will NEVER chose Comfort Inn again Many other options.
Jennifer Tue, 9 October 2018
Liked: Everyone was friendly and helpful, the room was clean and comfortable, and the location was perfect!!
Anonymous Tue, 9 October 2018
Went for the gym, pool...
Liked: good bed...
Disliked: no working machines in gym..dirty..freezing pool..the hotel needs a good cleaning..carpets very bad..customers rather loud and difficult..
Lisa Mon, 8 October 2018
Liked: Airport Shuttle was good - nice drivers, front desk staff was friendly, room/bed was comfortable. Room was clean/updated. Breakfast included. Good price.
Disliked: Facility was outdated - the carpet in hall was stained, hallways were poorly lit. Bathroom was old. Shower water pressure was weak. Hot breakfast wasn't great.
Michelle Sat, 6 October 2018
Liked the location to the...
Liked: Front desk staff very friendly and welcoming.
Disliked: Walls thin and we could hear TV in next room.
Melodie Thu, 4 October 2018
Liked: I really appreciated the taxi service. My daughter and I stayed the night. We wanted to check out the mall, and it was so great the hotel provided us a way to go. Thank you!
Lucy Thu, 4 October 2018
Disliked: Bathroom had an issue with toilet (they came and adjusted). Then when it rained had a leak in bathroom ceiling.