Comfort Inn Southwest Louisville Guest Reviews
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|11.2 miles from Louisville centre|
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Holly Tue, 28 March 2017
Liked: Our beds were extremely comfortable, very quiet hotel as well, we didn't hear a thing from our room. The staff was very friendly, helpful, funny. The breakfast was good, just couldn't figure out the waffle maker haha
Disliked: The hot tub wasn't open, but the guy at the desk said it was because kids had been in it all day, which is understandable
Sally Mon, 13 March 2017
Liked: The room was clean, water pressure in the shower excellent, breakfast was standard, but gal kept it replenished and liked that they changed meat from sausage on Saturday to bacon on Sunday. Easy access from the freeway, but also had noise from traffic as we were on the front side of the hotel facing the road. Also, lots of restaurants and stores in the area. Desk clerk recommended Mark's Feed Store BBQ for dinner, which was fabulous!
Disliked: Beds were very old and lumpy and pillows were small and lumpy. Mattress and pillows definitely needs to be replaced, which I told the desk clerk when we checked out. She just said okay, like it was a common comment. We had a king sized bed in room 322 and it was SO bad that I spent the majority of the night sleeping in the chair. Neither my husband nor I could hardly walk in the morning because our bodies ached so bad. THE two most important aspects of any hotel is a good mattress and good pillows to provide the customer with a pleasant and restful night's sleep. The Comfort Inn failed miserably in this regard!!!!!
Verified Hotel Guest Sun, 1 January 2017
Beth Mon, 26 December 2016
Liked: i love comfort inn and generally look for one when ever i travel, clean, comfortable.
Disliked: a little more than id of liked to spent but nice hotel ....wasn't to happy with hot tub in pool area being it was the reason of purchasing the room was to swim and relax in hot tub, it wasn't warm let alone hot and the jets didn't work
Kellee Tue, 20 December 2016
Liked: THE BREAKFAST
Disliked: TV CHANNEL SELECTION
Sylvia Thu, 10 November 2016
Liked: The hotel was clean. Breakfast was good.
Disliked: The beds were uncomfortable. Seemed like the box spring were broken. Very noisey. Not that everything room was this way just ours. Wished there were more restaurants in the area.
Beth Mon, 31 October 2016
Liked: It was 11 p.m. when we arrived...the wonderful front desk attendant made a fresh pot of coffee and called my room when it was ready! She was awesome! Went above and beyond!
Jennifer Fri, 28 October 2016
Liked: Beds were very comfy.
Disliked: This is an older facility and the tub and sink in the bathroom drained very slowly.
Katherine Fri, 14 October 2016
Liked: Room, decor, cleanliness, pool-all were fabulous and all seemed brandnew!! Loved the location right by Churchill Downs.
Disliked: Only problem was I originally did reservations thru Trip Advisor, notBooking.com. When I arrived, they had no record of my reservation, eventho I had a confirmation #. They did honor the rate, but I will neveruse Trip Advisor again, even tho, I never had a problem before.
Terry Wed, 6 July 2016
Liked: the bed was extremely soft. Which is hard on my back but my fiancé loved it. It is near the Watterson Expressway for easy navigation of the city without being so far in town that traffic is out of hand.
Disliked: It wasn't any fault of the hotel but there were some loud partiers during our stay.