Pleasant

Liked: Cleaning staff was very loud on the 1st floor. This walls would recommend higher level room

Passable

My stay was good overall.

Liked: The breakfast was fresh and offered a variety.
Disliked: The fowl smells in the rooms, the air conditioning didn’t work properly.

Good

Clean, quiet, good customer service

Liked: Keep on doing the good work

Liked: The woman at the desk when I checked in was friendly.
Disliked: Staff was not always at desk or responsive to bell.. Coffee and hot water were only available after AM and the coffee maker in the room did not function well at all. It splattered coffee all around the machine and produced coffee I chose to dump out.

It worked well for our...

Liked: Excellent location to Fort Eustis. Great restaurants near by. Friendly staff at the hotel.
Disliked: Could use a bit of an update.

Good

Disliked: Room had bugs on the wall elevator smelled bad water was cold other then that it was ok

Bad

Disliked: The shower was a joke. Hardly any water & very low pressure. Place was a dump.