Cleveland Marriott Downtown At Key Center Guest Reviews
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|0.5 miles from Cleveland centre|
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Leonard, Cincinnati, visiting Jacobs Pavilion at Nautica Wed, 22 July 2015
Liked: Bed; air conditioning; brightness of the room; bellman (Chris); valet service; front desk; restaurant; breakfast buffet; Jake's Bar (the manager on duty saw that the waitress was really busy and he brought our food and drinks to us); LG Flatscreen TV (with digital/HD channels) and finally, a perfect shower head!
Disliked: Nothing. This hotel was superior from top-to-bottom, check-in to check-out!
Kathryn T, Pittsburgh, PA, visiting Jacobs Pavilion at Nautica Sun, 13 July 2014
Liked: Fantastic service; friendly staff; most comfortable bed I've ever slept in.
Sherry, Howard OH, visiting Jacobs Pavilion at Nautica Mon, 5 August 2013
Liked: Beautiful hotel; very good service.
Disliked: Water pressure in the shower left a lot to be desired, but the hotel is beautiful!
Tonya B, West Lafayette, IN Tue, 13 November 2012
Liked: Very friendly staff; clean rooms.
Lauri Sat, 15 June 2019
Our Marriott stay was wonderful,...
Liked: The wait staff and chef were extremely accomodating in making safe breakfasts for my son and I, who have
food allergies. That was much appreciated and so important.
The front desk staff was also friendly and able to answer questions.
Verified Hotel Guest Mon, 10 June 2019
Liked: Convenient location & cleanliness
Scott Tue, 28 May 2019
Liked: Website stated there was a pool and shows pictures of pool but there isn't a pool.
Verified Hotel Guest Fri, 24 May 2019
Liked: The room upgrade! We were in a room with a conference table.. It wasn't needed but the room size was awesome! I got a corner room which I live because you have more windows!
Disliked: There was a bottle cap on the floor. Made me wondered if the room was vacuumed! The fitted sheet wouldn't stay on the bed. There wasn't enough creamer for two people and the bottled water tasted like tap water. Turned heat down to 66 but it was still
Marilyn Sun, 21 April 2019
Liked: Very luxurious, clean, and friendly people to deal with...bellboys and all!
Verified Hotel Guest Tue, 2 April 2019
Liked: Location. Easy to get to good restaurants and major Cleveland Attractions.
Disliked: Lobby was always crowded and loud. Weird smell in the halls. Room was just average.
Tiffanie Tue, 19 March 2019
Liked: The staff was really awesome and they attended to every need.
Disliked: I didnt like that there wasn''t a swimming pool and thier ad said that one was in the hotel.
Tanja Mon, 11 March 2019
Good stay downtown
Liked: Good position next to things to do in the neighbourhood.
Zeljka Sun, 3 March 2019
Sue Fri, 1 March 2019
Comfortable accommodations and exceptional service.
Liked: The staff that I had contact with were all very friendly, polite and helpful. The room was very clean and the bed was so comfortable.
Disliked: There was nothing I didn't like.