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Cleveland Marriott Downtown at Key Tower eeee
Cleveland Marriott Downtown at Key Tower, 1360 West Mall Drive, Cleveland, OH | Area: Downtown Cleveland
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4.2
HOTEL RATING: 
EXCELLENT
4.2 out of 5 (175 Ratings)
0.5 miles from Cleveland centre
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Hotel Description
Modern rooms with high-tech touches a hopping sports bar and an indoor pool are highlights at the non-smoking Cleveland Marriott Downtown at Key Center. The soaring 25-story property overlooks Lake Erie and downtown Cleveland and provides 400 rooms with plush bedding coffeemakers CD players mp3 docks flat-panel TVs with premium channels and pay movies and marble bathrooms. Wired internet access and Wi-Fi are available for an additional fee. Dining options include a casual restaurant a sports bar with flat-panel TVs and a take-out sandwich shop. Kick back in the indoor pool and sauna or work out in the fitness room which has cardio equipment and free weights. The hotel has coin-operated laundry facilities and parking is available for a fee. The hotel is within downtown Cleveland's Key Center and within a 15-minute walk of both Cleveland Browns Stadium and Progressive Field. Crossing over the Cleveland Mall's gardens guests will find the Cleveland Convention Center five minutes away and a 20-minute stroll leads to the shops at the Galleria at Erieview before a stop at the Rock and Roll Hall of Fame. Cleveland Hopkins International Airport is 12 miles southwest of the property.

Check-in time: 16:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Horse Riding
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Valet Parking
` Room Service
` Safety Deposit Box
` Sauna
` Skiing
` Vending Machines
` Air Conditioning
` Bar
` Car Rental Desk
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Massage
` Family room
` Dry cleaning
` Internet services
` Spa and wellness centre
` Shoeshine
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Breakfast in the room
` Bridal suite
` Gift shop
` Darts
` Hiking
` Cycling
` Bowling
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Allergy-free room
` Snack bar
` Shared lounge/TV area
` Mini-market on site
` Wheelchair accessible
` Daily maid service
` On-site parking
` Private parking
` Accessible parking
` Secured parking
` Daily Housekeeping
` Toilet with grab rails
` Higher level toilet
` Lower bathroom sink

Cleveland Marriott Downtown at Key Tower Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.2 out of 5)

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5

Exceptional - 5 out of 5

Leonard, Cincinnati, visiting Jacobs Pavilion at Nautica Wed, 22 July 2015

Liked: Bed; air conditioning; brightness of the room; bellman (Chris); valet service; front desk; restaurant; breakfast buffet; Jake's Bar (the manager on duty saw that the waitress was really busy and he brought our food and drinks to us); LG Flatscreen TV (with digital/HD channels) and finally, a perfect shower head!
Disliked: Nothing. This hotel was superior from top-to-bottom, check-in to check-out!

5

Exceptional - 5 out of 5

Kathryn T, Pittsburgh, PA, visiting Jacobs Pavilion at Nautica Sun, 13 July 2014

Liked: Fantastic service; friendly staff; most comfortable bed I've ever slept in.

5

Exceptional - 5 out of 5

Sherry, Howard OH, visiting Jacobs Pavilion at Nautica Mon, 5 August 2013

Liked: Beautiful hotel; very good service.
Disliked: Water pressure in the shower left a lot to be desired, but the hotel is beautiful!

5

Exceptional - 5 out of 5

Tonya B, West Lafayette, IN Tue, 13 November 2012

Liked: Very friendly staff; clean rooms.

5

Exceptional - 5 out of 5

Verified Hotel Guest Tue, 3 September 2019

Liked: Location and the hotel itself was so beautiful!
Disliked: All good

5

Exceptional - 5 out of 5

John Fri, 30 August 2019

Awesome

Liked: The room had the best view
Disliked: Closer self parking

4.8

Exceptional - 4.8 out of 5

Michael Fri, 30 August 2019

Exceptional

Liked: Right near the Lakefront. Next to the Convention Center
Disliked: Obsessed with roping off huge sections of the lobby several times a day to clean already spotless floors.The lobby felt like a construction zone the whole week I was there. Useless annoyance!

4.4

Excellent - 4.4 out of 5

Darren Fri, 16 August 2019

Fabulous

5

Exceptional - 5 out of 5

Verified Hotel Guest Sat, 10 August 2019

Liked: Fantastic location in the middle of town. Can walk to all major attractions!

5

Exceptional - 5 out of 5

David Tue, 6 August 2019

Liked: Near everything.
Disliked: No

5

Exceptional - 5 out of 5

James Tue, 6 August 2019

Liked: Modernness, location
Disliked: No

5

Exceptional - 5 out of 5

Kelly Wed, 24 July 2019

Liked: Located close to everything.

5

Exceptional - 5 out of 5

Verified Hotel Guest Mon, 22 July 2019

Liked: Nice room at great location
Disliked: Expensive parking

5

Exceptional - 5 out of 5

Verified Hotel Guest Wed, 17 July 2019

Liked: Location is fantastic! Walking distance to Browns stadium, Indians stadium, Rock and Roll Hall of Fame, East Fourth Street, etc. The front desk and valet were wonderful! All staff is so friendly and helpful even down to housekeeping!
Disliked: None

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Cleveland Marriott Downtown at Key Tower 1360 West Mall Drive, Cleveland, OH