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Cleveland Marriott Downtown At Key Center eeee
Cleveland Marriott Downtown At Key Center, 1360 West Mall Drive, Cleveland, OH | Area: Downtown Cleveland
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4.2
HOTEL RATING: 
EXCELLENT
4.2 out of 5 (191 Ratings)
0.5 miles from Cleveland centre
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Hotel Description
Modern rooms with high-tech touches a hopping sports bar and an indoor pool are highlights at the non-smoking Cleveland Marriott Downtown at Key Center. The soaring 25-story property overlooks Lake Erie and downtown Cleveland and provides 400 rooms with plush bedding coffeemakers CD players mp3 docks flat-panel TVs with premium channels and pay movies and marble bathrooms. Wired internet access and Wi-Fi are available for an additional fee. Dining options include a casual restaurant a sports bar with flat-panel TVs and a take-out sandwich shop. Kick back in the indoor pool and sauna or work out in the fitness room which has cardio equipment and free weights. The hotel has coin-operated laundry facilities and parking is available for a fee. The hotel is within downtown Cleveland's Key Center and within a 15-minute walk of both Cleveland Browns Stadium and Progressive Field. Crossing over the Cleveland Mall's gardens guests will find the Cleveland Convention Center five minutes away and a 20-minute stroll leads to the shops at the Galleria at Erieview before a stop at the Rock and Roll Hall of Fame. Cleveland Hopkins International Airport is 12 miles southwest of the property.

Check-in time: 16:00   Check-out time: 12:00
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2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Free Internet In Public Areas
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Valet Parking
` Room Service
` Sauna
` Vending Machines
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Hair dryer
` Dry cleaning
` Internet services
` Shoeshine
` ATM/cash machine on site
` Ticket service
` WiFi
` On-site parking
` fitness center
` interconnecting room(s) available
` telephone
` alarm clock
` Accessible facilities
` AM/FM radio
` Cable/Satellite TV
` Car Rental
` Cocktail lounge
` Cocktail lounge with entertainment
` Cocktail lounge with light fare
` Complimentary in-room coffee or tea
` Direct dial telephone
` Efolio available to company
` ESPN available
` Food and beverage outlets
` Free toll free calls
` Front desk
` HBO available
` Ice machine
` Individual Efolio available
` Interior corridors
` Iron
` List of movie channels available
` Local calls
` Motorcycle parking
` Non-smoking Rooms
` Premium movie channels
` Remote control television
` Safe
` Security
` Souvenir/Gift Shop
` TV
` Voice mail
` Wakeup service
` Wedding services
` Iron Board
` Free Internet

Cleveland Marriott Downtown At Key Center Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.2 out of 5)

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5

Exceptional - 5 out of 5

Leonard, Cincinnati, visiting Jacobs Pavilion at Nautica Wed, 22 July 2015

Liked: Bed; air conditioning; brightness of the room; bellman (Chris); valet service; front desk; restaurant; breakfast buffet; Jake's Bar (the manager on duty saw that the waitress was really busy and he brought our food and drinks to us); LG Flatscreen TV (with digital/HD channels) and finally, a perfect shower head!
Disliked: Nothing. This hotel was superior from top-to-bottom, check-in to check-out!

5

Exceptional - 5 out of 5

Kathryn T, Pittsburgh, PA, visiting Jacobs Pavilion at Nautica Sun, 13 July 2014

Liked: Fantastic service; friendly staff; most comfortable bed I've ever slept in.

5

Exceptional - 5 out of 5

Sherry, Howard OH, visiting Jacobs Pavilion at Nautica Mon, 5 August 2013

Liked: Beautiful hotel; very good service.
Disliked: Water pressure in the shower left a lot to be desired, but the hotel is beautiful!

5

Exceptional - 5 out of 5

Tonya B, West Lafayette, IN Tue, 13 November 2012

Liked: Very friendly staff; clean rooms.

5

Exceptional - 5 out of 5

Lauri Sat, 15 June 2019

Our Marriott stay was wonderful,...

Liked: The wait staff and chef were extremely accomodating in making safe breakfasts for my son and I, who have food allergies. That was much appreciated and so important. The front desk staff was also friendly and able to answer questions. Cheers!

5

Exceptional - 5 out of 5

Verified Hotel Guest Mon, 10 June 2019

Liked: Convenient location & cleanliness

4

Very Good - 4 out of 5

Scott Tue, 28 May 2019

Liked: Website stated there was a pool and shows pictures of pool but there isn't a pool.

5

Exceptional - 5 out of 5

Verified Hotel Guest Fri, 24 May 2019

Liked: The room upgrade! We were in a room with a conference table.. It wasn't needed but the room size was awesome! I got a corner room which I live because you have more windows!
Disliked: There was a bottle cap on the floor. Made me wondered if the room was vacuumed! The fitted sheet wouldn't stay on the bed. There wasn't enough creamer for two people and the bottled water tasted like tap water. Turned heat down to 66 but it was still

5

Exceptional - 5 out of 5

Marilyn Sun, 21 April 2019

Excellent!

Liked: Very luxurious, clean, and friendly people to deal with...bellboys and all!

3.5

Good - 3.5 out of 5

Verified Hotel Guest Tue, 2 April 2019

Liked: Location. Easy to get to good restaurants and major Cleveland Attractions.
Disliked: Lobby was always crowded and loud. Weird smell in the halls. Room was just average.

5

Exceptional - 5 out of 5

Tiffanie Tue, 19 March 2019

Liked: The staff was really awesome and they attended to every need.
Disliked: I didnt like that there wasn''t a swimming pool and thier ad said that one was in the hotel.

4.4

Excellent - 4.4 out of 5

Tanja Mon, 11 March 2019

Good stay downtown

Liked: Good position next to things to do in the neighbourhood.
Disliked: Nothing

5

Exceptional - 5 out of 5

Zeljka Sun, 3 March 2019

Exceptional

4.6

Wonderful - 4.6 out of 5

Sue Fri, 1 March 2019

Comfortable accommodations and exceptional service.

Liked: The staff that I had contact with were all very friendly, polite and helpful. The room was very clean and the bed was so comfortable.
Disliked: There was nothing I didn't like.

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Cleveland Marriott Downtown At Key Center 1360 West Mall Drive, Cleveland, OH