St Charles Coach House Ascend Hotel Collection Guest Reviews
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1.4 miles from New Orleans centre |
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Jessica Tue, 19 March 2024
Superb
Liked: Clean, spacious and modern room. Friendly, helpful and knowledgeable staff.
Disliked: Would have appreciated a microwave in room. Also this hotel doesn’t have a large lobby or any eat-in facilities. Not a big deal but you have to plan to eat in your room or in a restaurant.
Richard Tue, 19 March 2024
Clean and nicely decorated, good...
Liked: Clean, nicely decorated hotel, very large room with comfortable king bed. Relatively small bathroom, but adequate with a full-size walk-in shower. Good water pressure and temperature. Secure parking in an on-site garage is a big plus and one of the main reasons I picked this hotel. Located at the southern (eastern) end of the Garden District. Very good location on St. Charles for the Irish Day and Mardi Gras parades. Walking distance to Magazine Street, cable car to Downtown if you desire. Many good restaurants within walking distance, street car or short drive.
Disliked: The lobby is clean and well decorated, just not very warm and welcoming. It would be nice if the restaurant/bar was operational to help liven the atmosphere.
Jennifer Sun, 17 March 2024
We loved it! Everything was...
Liked: The staff were fantastic!! They were so helpful and kind.
Disliked: Our room was next to the street so it was pretty noisy at night, but the sound machine was a great help!!
David Sat, 16 March 2024
Does not meet expectations. More...
Liked: Location
Disliked: The room was dirty upon arrival, carpet stained, floor sticky. Towels are slightly smelly. Hotel front staff are sitting on couches in the evening and slightly unprofessional. The hotel is in slight disrepair. The windows are very dirt. Microwave in hall is behind dirty. No water. Full trash. I would expect this hotel be above a Hampton inn or business hotel. It's not.
Denise Fri, 15 March 2024
The staff is great, its...
Liked: The staff are all very nice. The hotel is very clean. The rooms are large.
Disliked: The mattress was hard but doable. You can smell there has been some water damage. The owners should replace the carpet and look into getting rid of the mildew smell.
Brittany Tue, 12 March 2024
The perfect place!
Liked: We enjoyed how comfortable and relaxing it was. My kids enjoyed playing with the corn hole and connect four outside in the sitting area.
James Fri, 8 March 2024
Exceptional
Rick Thu, 7 March 2024
Pleasant
Disliked: Front staff could improve on customer relations
Casey Mon, 4 March 2024
Exceptional
Allison Fri, 1 March 2024
Great location
Liked: This property is located on St. Charles close to restaurants and bars and offers free parking. Not many hotels offer this perk. It’s a small hotel but the service was very friendly and the rooms were a good size and the beds were comfortable. They don’t serve breakfast but there are places to find breakfast nearby. I would stay here again!