Capital Inn & Suites Guest Reviews
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Write a review
Julie, Las Cruces, visiting Chemeketa Community College Salem Campus Tue, 16 August 2016
Price is low. In desperate need of repair and update. The elevator buttons are broken or missing (scary to push); the paint was peeling in the shower. There was no continental breakfast nor was there a coffee pot in the room. There was a pot of coffee in the lobby, creamer, and Sweet'n Low only. Air conditioning was on high 24/7 and barely kept room comfortable. Staff was friendly and the room was generally clean.
Sara, Eugene Mon, 31 August 2015
Disliked: Smelled really bad; bed was hard and low to the ground; entertainment center had mold on it; drawer was falling off; TV was outdated; didn't feel safe staying there at all.
Owen Wed, 7 November 2018
We had a horrible night...
Liked: The bear is so hard and the pillows is like a rock I had a horrible night sleep I hear people walking around up there I want my money back but I don?t want to argue with them
Amelia Tue, 6 November 2018
Liked: Only thing that?s nice is the bed and heat.
Disliked: No fridge, no microwave. No tv. Won?t return ever again. Worst place we stayed.
Prlllcatch22 Sun, 4 November 2018
Liked: The bed was comfortable. And towels were clean.
Disliked: The remodeling was an inconvenience. Hallways had a smell like wet dogs and smoke. No keys to the room until the next day. Looked nothing like photos. Furniture in room was broken.
Hudnall Wed, 10 October 2018
Disliked: this motel is trash brd bugs roaches no tv no phone said there was microwave and nope worst ever!!! 0*
Sheryl Tue, 9 October 2018
It was okay but I'm...
Angela Tue, 9 October 2018
Julia Mon, 8 October 2018
No TV, no WiFI, the...
Disliked: There was no TV, NO wifi, the lights didn't work and the bathtub was running.
Pritam Sat, 6 October 2018
Disliked: Nothing. It is the worst hotel that i have ever stayed in. No wonder this property is not featured in any other booking websites. It is a disgrace that you have allowed this hotel in your website. Disgusting. I regret booking this motel. I hope the attached pictures will explain why. I will never book through booking.com again. I have learned my lesson.
Debbie Sun, 30 September 2018
Outside looked like crap but...
Liked: This property was very clean. Beds were comfortable.Outside was very rough.
Disliked: When we first pulled in there was construction debris all over on the outside. We had to be walked and let into our room by the check in attendant. Tv didn't work and our bathtub faucet leaked all night..Plus side there was plenty of hot water. Would of liked to of been told about the remodeling going on..
Jennifer Thu, 27 September 2018
Liked: Nothing, pictures miss leading. The whole place should be shut down. Can?t believe it?s on Booking.com
Disliked: Bums and drug users hanging around, no room keys, t.v. Didn?t work. Front desk person told us we could smoke whatever we wanted in our room. Seriously I was terrified.