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Candlewood Suites Syracuse-Airport eef - (855) 208-4301
Candlewood Suites Syracuse-Airport, 5414 South Bay Road (Town Of Salina), Syracuse, NY -(855) 208-4301
Area: Syracuse Airport (SYR) Area
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BOOK ONLINE OR CALL - (855) 208-4301
2.5
HOTEL RATING: 
FAIR
2.5 out of 5 (635 Ratings)
4.7 miles from Syracuse centre
BOOK ONLINE OR CALL - (855) 208-4301
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Hotel Description
This hotel offers free shuttle services to the Syracuse-Hancock International Airport which is a short drive away. It features an on-site fitness center and free Wi-Fi. Syracuse University is 7 miles away. A kitchenette with stove microwave and refrigerator are included with every room at the Candlewood Suites Syracuse-Airport. Decorated in neutral colors and dark wood furnishings these rooms also have a cable TV and work desk. Guests at the Syracuse-Airport Candlewood Suites can use the barbecue facilities or purchase snacks and frozen entrees from the Candlewood Cupboard convenience store. There is also a business center and laundry facilities. Rosamond Gifford Zoo at Burnet Park is a 15-minute drive from the hotel. Liverpool Golf Course is 5 miles away.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
Other Amenities
` Pets Allowed
` Laundry
` Parking
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Internet services
` BBQ facilities
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Heating
` Fax/photocopying
` Luggage storage
` Snack bar
` Shuttle service (free)
` Shared lounge/TV area
` Wheelchair accessible
` Private parking
` shuttle service
` 24-hour security
` Accessible parking
` Designated Smoking Area
` Facilities for Disabled Guests
` Family Rooms
` Non-smoking Rooms
` Picnic Area
` Vending Machine (Drinks)
` Business centre
` Fitness centre
` Lift
` Board games/puzzles
` Toilet with grab rails
` Higher level toilet
` Visual aids: Braille
` Outdoor furniture
` Fitness
` Key access
` Key card access
` Security alarm
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Physical distancing in dining areas
` Food can be delivered to guest accommodation
` Hand sanitizer in guest accommodation and key areas
` Property is cleaned by professional cleaning companies
` All plates, cutlery, glasses and other tableware have been sanitized
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Invoice provided
` Minimarket on site
` Parking on site
` Coffee house on site

Candlewood Suites Syracuse-Airport Guest Reviews

Overall Average Score: 
Fair (2.5 out of 5)

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1.5

Poor - 1.5 out of 5

Gretchen Mon, 18 March 2024

Poor

Liked: The website said this hotel offered shuttle service to the airport. It is called Candlewood Suites Syracuse Airport. There was no shuttle service available, but I wasn’t told this until after I had checked in. Staff made no suggestions for how I was to get to the airport except to say, “There are taxis in town.”I cancelled the room and walked across the lot to the neighboring hotel.

1.5

Poor - 1.5 out of 5

Stephen Thu, 14 March 2024

Poor

Liked: Nothing
Disliked: I hated that they charged me 181 dollars more then what hey were supposed to and when I contacted them to fix this issue they kept hanging up on me and telling me a manager would have to fix this and never got back to me

0.5

Poor - 0.5 out of 5

Daniel Sun, 10 March 2024

Old Hotel

Liked: It was available.
Disliked: As soon as you walk in,your greeted with room on the left that looks like it's under construction, but then realized it's just a mess.The hallway to our room smelled like the garbage that was sitting next to a room,and was there in the morning when we went to leave.Ac blowers under the window made a hell of a racket and I shut it off.Shower head was missing so the garden hose effect wasn't too comfortable.Rooms,outdated,but comfy enough for 1 night. Dispensers in the shower were empty.

1

Poor - 1.0 out of 5

Gary Fri, 8 March 2024

Never would I stay again

Liked: The location
Disliked: The room was filthy the walls are filthy … the kitchenette was disgusting and the room smell of smoke we asked fora wake up call the never got one … when we left the staff was sitting on a garbage can smoking

2.5

Fair - 2.5 out of 5

Nick Wed, 6 March 2024

No shuttle to airport even...

Liked: Close to the airport.
Disliked: States has shuttle to airport and was told that the shuttle van has been broke down for some time. Had to pay for an Uber to airport.

3.5

Good - 3.5 out of 5

Mir Thu, 29 February 2024

Ok

Liked: Friendly staff
Disliked: 1st room I got had a strong smoke smell and coffee machine was dirty

1.5

Poor - 1.5 out of 5

Travis Wed, 28 February 2024

Scary place

Liked: The price
Disliked: Dirty in need of renovation. Our sheet had a stain on it. Not even sure vending machine for a bottle of water.

1

Poor - 1.0 out of 5

Yvonne Tue, 27 February 2024

Extremely disappointed

Liked: Location
Disliked: Smelled like smoke , furniture is so worn it literally has wear marks and tears (in chair), clientelle made me think I was staying in a motel that rents by the hour.

5

Exceptional - 5.0 out of 5

Michele Sun, 25 February 2024

Exceptional

Liked: The staff was the best and the manager was so understanding I would stay again.
Disliked: Everything was beautiful.

2

Disappointing - 2.0 out of 5

Jered Fri, 23 February 2024

It sucked, but luckily it...

Liked: Nothing.
Disliked: The smell of the room was that of a wet dog. There was a smelly, sticky substance on the tv remote, there was chewed gum stuck to the bathroom door, staff was rather unfriendly.

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Candlewood Suites Syracuse-Airport 5414 South Bay Road (Town Of Salina), Syracuse, NY