Candlewood Suites Syracuse-Airport Guest Reviews
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4.7 miles from Syracuse centre |
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Gretchen Mon, 18 March 2024
Poor
Liked: The website said this hotel offered shuttle service to the airport. It is called Candlewood Suites Syracuse Airport. There was no shuttle service available, but I wasn’t told this until after I had checked in. Staff made no suggestions for how I was to get to the airport except to say, “There are taxis in town.”I cancelled the room and walked across the lot to the neighboring hotel.
Stephen Thu, 14 March 2024
Poor
Liked: Nothing
Disliked: I hated that they charged me 181 dollars more then what hey were supposed to and when I contacted them to fix this issue they kept hanging up on me and telling me a manager would have to fix this and never got back to me
Daniel Sun, 10 March 2024
Old Hotel
Liked: It was available.
Disliked: As soon as you walk in,your greeted with room on the left that looks like it's under construction, but then realized it's just a mess.The hallway to our room smelled like the garbage that was sitting next to a room,and was there in the morning when we went to leave.Ac blowers under the window made a hell of a racket and I shut it off.Shower head was missing so the garden hose effect wasn't too comfortable.Rooms,outdated,but comfy enough for 1 night. Dispensers in the shower were empty.
Gary Fri, 8 March 2024
Never would I stay again
Liked: The location
Disliked: The room was filthy the walls are filthy … the kitchenette was disgusting and the room smell of smoke we asked fora wake up call the never got one … when we left the staff was sitting on a garbage can smoking
Nick Wed, 6 March 2024
No shuttle to airport even...
Liked: Close to the airport.
Disliked: States has shuttle to airport and was told that the shuttle van has been broke down for some time. Had to pay for an Uber to airport.
Mir Thu, 29 February 2024
Ok
Liked: Friendly staff
Disliked: 1st room I got had a strong smoke smell and coffee machine was dirty
Travis Wed, 28 February 2024
Scary place
Liked: The price
Disliked: Dirty in need of renovation. Our sheet had a stain on it. Not even sure vending machine for a bottle of water.
Yvonne Tue, 27 February 2024
Extremely disappointed
Liked: Location
Disliked: Smelled like smoke , furniture is so worn it literally has wear marks and tears (in chair), clientelle made me think I was staying in a motel that rents by the hour.
Michele Sun, 25 February 2024
Exceptional
Liked: The staff was the best and the manager was so understanding I would stay again.
Disliked: Everything was beautiful.
Jered Fri, 23 February 2024
It sucked, but luckily it...
Liked: Nothing.
Disliked: The smell of the room was that of a wet dog. There was a smelly, sticky substance on the tv remote, there was chewed gum stuck to the bathroom door, staff was rather unfriendly.