In need of improvement

Liked: Convenient location
Disliked: Old hotel in need of renovation.

Bad

Bad

Exceptional

Liked: I enjoyed the friendliness the staff was great helpful and attentive
Disliked: Pool is closed would have like to have swam and an area for kids would be nice

Not worth the money we...

Liked: There was nothing to like about this place
Disliked: This was absolutely nothing compared to the pics on booking.com.... Over priced Roach hotel... This location needs to be shut down, torn down or something!!!! Pool was not even clean... Was just disgusting... Not a place to stay at and will never ever stay there again!!!

Bad

Easy access to the hotel....

Liked: Easy access to the hotel. Prefer hardwood over carpet. Pool was nice and refreshing. Staff was nice and friendly. Thank you OYO Brownwood

Disappointing

Liked: The property was good location you can get to anything you need too. Ac worked amazing so it stayed super cold.
Disliked: The pictures are a lie! We got a king size bed for 2 of us and there was 1 pillow and 1 towel in the room. There was no remote to the tv and you had to cast it from your phone to watch tv which sucked for us cause we didn’t have service and the WiFi didn’t even work. The key didn’t work half the time so we had to walk to the office to have to fix the card or come unlock it. There is no security lock on the doors. You can barely sit on the toilet with the door shut. The outside walking area was nasty and always had trash everywhere!

This is the true definition....

Liked: Absolutely nothing! This place is disgusting. Roaches in the bathroom, spiders clearly visible on the walls, a bed full of bugs!
Disliked: EVERYTHING! The beds were full of bed bugs. The bathroom had roaches crawling everywhere. Spiders were all over the walls. The AC unit had no knobs and wires sticking out of the bottom of it. If I weren’t so disgusted and just trying to get my family out of there I would have taken pictures. I did make a call to the health department and the employee at the front did see and verify with her own eyes the bugs on the bed and in the bathroom. She was equally disgusted. I was told I would receive a full refund within 48-7 hours and that has not happened. I called customer service for the motel and was told the would attempt to call me back about the matter in another 72 hours. Basically they displayed this as a beautiful property on this site only to arrive at this disgusting location. I am by no means expecting a Hilton when I chose this place but I was at least expecting a clean room with no bugs. This was a horrible disappointment.