Menu
|
Brookstone Lodge near Biltmore Village Ascend Hotel Collection eee - (855) 304-8562
Brookstone Lodge near Biltmore Village Ascend Hotel Collection, 4 Roberts Road, Asheville, NC -(855) 304-8562
Area: Asheville - Biltmore East
(Map)
BOOK ONLINE OR CALL - (855) 304-8562
4.5
HOTEL RATING: 
VERY GOOD
4.5 out of 5 (1601 Ratings)
6.3 miles from Asheville centre
BOOK ONLINE OR CALL - (855) 304-8562
Show Prices
Hotel Description
Located off Interstate 40 this Asheville North Carolina hotel features an indoor pool and free hot breakfast. The historic Biltmore Estate is 1.7 mi from the hotel while Downtown Asheville is 4 mi away. Free WiFi is provided. A flat-screen cable TV microwave and small refrigerator are provided in all rooms at the Brookstone Lodge near Biltmore Village Ascend Hotel Collection. Each warmly decorated room also features bathrooms with granite accents. Guests are welcome to relax in the lobby featuring rustic décor and a large stone fireplace. The front desk is available 24/7 and a business center is on site. Guests can work up a sweat in the on-site fitness center. South Slope Brewery District is 3.5 mi away. Guests will also be 4 minutes' drive from Biltmore Village shopping and 11 minutes' drive from the River Arts District along the French Broad River.

Check-in time: 16:00   Check-out time: 11:00
Enter Your Dates
4
4
CHECK IN
 
CHECK OUT
 
7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Free Parking
` Swimming Pool
` Golf Course
` Room Service
` Air Conditioning
` 24-Hour Front Desk
` Elevator
` Coffee shop
` Hiking
` Cycling
` Heating
` Fax/photocopying
` Snack bar
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` Accessible parking
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Heated pool
` Picnic Area
` Sun Deck
` Convenience Store
` Non-Smoking Rooms Available
` Auditory guidance
` Outdoor furniture
` Outdoor fireplace
` Kids' pool
` Sun loungers or beach chairs
` Key access
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Free face masks
` Food delivery
` Electronic room key
` Audible alarm
` ATM or cash withdraw on site
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Laundry services
` Lower bathroom sinks available
` Non-smoking property
` Tour services
` Visual aids Braille/Tactile signs
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Accessible toilet
` Takeout dining services available

Brookstone Lodge near Biltmore Village Ascend Hotel Collection Guest Reviews

Overall Average Score: 
Very Good (4.5 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Emily Mon, 18 March 2024

Exceptional

2.5

Fair - 2.5 out of 5

Michael-john Mon, 18 March 2024

Passable

Liked: Room is neat and clean - the facilities were adequate.Staff were friendly (but unable to resolve problems over the weekend).The location is good.Parking is decent (BUT CHECK UNDER YOUR WHEELS BEFORE DEPARTING)
Disliked: The extraction fan in the bathroom was not working at all - after speaking to the front desk, the lady said she stays onsite too and hers has never worked... another guest that was at the front desk said their rooms' was not working either.For a family room where you have 3 adults and 3 children, to not have extraction in the bathroom (for steam and heat, but more so for odors from the toilet) is very unfortunate and problematic.Parking: When we were leaving, I noticed a BOLT was placed under my front left tire - had I not noticed it, I would have reversed over it and it would have punctured my tire - the gentlemen parked next to me, after I had warned him to check under his car, said that he had picked up 2 bolts the day before, in the parking lot... this is VERY disturbing as it can cause damage to the tire or worse if it gets stuck in the tire and then dislodges while travelling at a higher speed...I took photos of the bolt while it was and showed the front desk and also gave her the bolt - I asked that she inform management to look at the camera footage and determine what is going on as this is very dangerous. It is highly unlikely that I would stay there again...

3.5

Good - 3.5 out of 5

Markeus Mon, 18 March 2024

good overall

Liked: roomlocationfree breakfast
Disliked: Some staff were not very friendly

5

Exceptional - 5.0 out of 5

Mackenzie Mon, 18 March 2024

Exceptional

3.5

Good - 3.5 out of 5

Fowler Mon, 18 March 2024

Good

Liked: Breakfast was fine and things were clean. Staff were nice.
Disliked: Building getting run down. The doors to rooms were pretty bad - crooked with gaps that let light and sound through and are really hard to open and close. They really need to be replaced.

3.5

Good - 3.5 out of 5

Themajors Sat, 16 March 2024

Good

4

Very Good - 4.0 out of 5

Ashley Wed, 13 March 2024

Very good

4

Very Good - 4.0 out of 5

Melena Mon, 11 March 2024

Very good

Liked: Modern decor, breakfast choices and free parking.
Disliked: And you can hear the people above you so sound roofing was not strong enough.

5

Exceptional - 5.0 out of 5

Lisa Mon, 11 March 2024

It was a very peaceful...

Liked: Convenient location, quiet

5

Exceptional - 5.0 out of 5

Sarah Mon, 11 March 2024

Exceptional

Write a Review of Brookstone Lodge near Biltmore Village Ascend Hotel Collection
Trip Id (Required)
Your Name (Required)
Your City
Your Email Address (Required)
Your overall rating of the hotel
What was good?
What was bad?
Your review
Brookstone Lodge near Biltmore Village Ascend Hotel Collection 4 Roberts Road, Asheville, NC