Read bad reviews but we couldn't fault it.

Liked: One night stay - clean, tidy and welcoming.

We went for a meal in the bar - the meal was raw baked potato with chips? The drinks never came; the rooms were freezing at night; house keeping came and knocked while we were still asleep; the foyer smelled very weird and not pleasant.

Disliked: We arrived to be told that we did not have the twin room we had booked; we were out at the back of the hotel where we couldn't see out for scaffolding.

Pleasant

Pleasant

Superb

HORRIBLE

Liked: Nothing, it was thre worst hotel Iv ever been to, hostels in 3rd world countires are better.
Disliked: Everything

Never coming back

Liked: Nothing.
Disliked: Everything. Especially the 2 hour(!) wait for check in.

Exceptional

Highly recommended

Liked: Everything about the stay. Breakfast was brilliant.
Disliked: Facilities were great in the room. Parking was really good. Shower powerful and the bed so comfy It was hard to get up and motivated. Would highly recommend and will be returning.

Poor

Extremely Disappointed and neglected.

Disliked: My name is Sylvia Clark, I booked 4 nights stay at the Brittania Hotel. I travelled from Middlesbrough to be with my partner. At the desk I was told I could only stay 2 nights as someone else needed my room I was very disappointed to find this situation. I have no confidence in believing this company anymore. The staff were full of different excuses as to the reasons why we could not stay. Extremely disappointing.