Blue Heron Beach Resort Guest Reviews
Write a review
Write a review
Avery Sat, 13 April 2024
It was nice
Liked: Location
Disliked: Furniture was old and worn!
Felipe Mon, 8 April 2024
Superb
Karen Mon, 8 April 2024
Very good
Liked: The location to the parks and restaurants.
Disliked: There was minimal cleaning of our suite.
Jorge Sun, 7 April 2024
Superb
Liked: Very nice place close to Disney lots of stores and food near by. The lake view is my favorite beautiful day and night.
Kimberly Sun, 31 March 2024
Exceptional
Liked: Centrally located, family friendly, beautiful views
Disliked: Our only complaint was the beds and pillows were very uncomfortable
Barbara Tue, 26 March 2024
Management changed, now it is...
Liked: Loved the heated pool and very convenient location
Disliked: Didn’t like the compact washer and dryer took to long to dry clothes, the furniture was extremely uncomfortable, the patio chairs also uncomfortable. NEED UPDATING !
Orianna Mon, 25 March 2024
Terrible customer service, nice apartment.
Liked: Apartment was great for room. We had a very good view from the balcony. Interior finishes are tired but okay. Appliances again are old but working and good for what you need. It could suit a family of 4 or 5, so okay for us. Good location for Disney. It felt like we were in the middle of all the Disney parks. Quiet on evenings and plenty of restaurants and shops close to the location.
Disliked: We requested a cot for our 2 year old when we made the booking. We also sent a message closer to the holiday date to check about the cot. When we got to the apartment I asked the front desk if they’d put a cot in the room. They didn’t know and one hadn’t been arranged. They couldn’t sort one for that evening and promised to have one with us for the following evening. This again did not happen, we got back to the hotel at 6pm and the same front desk member of staff didn’t know why we still didn’t have a cot. We eventually received one on the 3rd night. This was a big issue because of the age of our little girl, who struggles to settle on a night. Which meant for the entire 13 days we were all in 1 bed to sleep, despite the apartment being big we could make use of the space.Lack of sleep because of the situation affected everyone and ruined the holiday.
Erika Sun, 24 March 2024
Superb
Alexandra Sun, 24 March 2024
It was a good resort,...
Liked: The location and the beautiful lake view, the sunset is especially beautiful to wake up too. The pool was amazing too!
Disliked: The room was very dirty, dust bunnies everywhere, and the appliances need to be upgraded; ex I think every blinds in the rooms had a falling piece that needed to go back in place..
John Fri, 22 March 2024
Pleasant
Liked: The location was great. The room size were good and the beds were comfortable.
Disliked: We didn't have enough cleaning supplies to keep the unit clean by ourselves and there wasn't a way to get a cleaning service to the unit during our stay. The unit overall was dated and the furniture could use a refresh.