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Roker Hotel BW Premier Collection eee
Roker Hotel BW Premier Collection, Roker Terrace, Sunderland | Area: Sunderland
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4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (1130 Ratings)
1.3 miles from Sunderland centre
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Hotel Description
With an enviable location by Roker beach The Roker Hotel offers 43 bedrooms 2 function areas 3 food & drink venues free WiFi and free parking. Each bedroom is en-suite with tea & coffee making facilities satellite television trouser press and telephone. Many rooms have scenic views of the North Sea and the Roker Pier. Enjoy afternoon tea with a view at daytime venue Let There Be Crumbs the in-house cakery and tearooms or there's a choice of sweet treats and savory options too. The Roker also features a contemporary basement restaurant Italian Farmhouse with a wood-fired pizza oven for authentic tasting dishes and a fantastic atmosphere which is renowned in the local area. Then there's industrial-chic Poetic License bar offering a selection of 'soul-food' favorites real ales and cocktails using spirits made in full-view on the property's very own distillery. Sunderland city center is 5 minutes' drive from the property and the A19 motorway is within easy reach.
Enter Your Dates
4
4
CHECK IN
 
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Free Parking
` No Smoking Rooms/Facilities
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Room Service
` Terrace
` Bar
` 24-Hour Front Desk
` Elevator
` Family room
` Smoking area
` Dry cleaning
` Internet services
` Non-smoking throughout
` Breakfast in the room
` Bridal suite
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Snack bar
` Special diet menus (on request)
` Beachfront
` Daily maid service
` On-site parking
` Private parking
` Accessible parking
` Secured parking
` Daily Housekeeping
` Kid meals

Roker Hotel BW Premier Collection Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.2 out of 5)

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3

Pleasant - 3 out of 5

Vickie B, Doncaster, visiting Stadium of Light Sunderland Wed, 27 May 2015

The room itself was clean although stifling hot even with the windows left open all day, and that was with the radiators off. Ate in the onsite cafe/restaurants and found the food was not of the standard I'd expect from Best Western, although certainly the price. The staff were friendly enough but feel a little more training is needed as they tried to charge me for someone else's room.

Liked: Clean room.
Disliked: Food was not good.

5

Exceptional - 5 out of 5

Carmen Wed, 16 October 2019

Great stay

Liked: Location is great with excellent view, staff are lovely.

4

Good - 4 out of 5

Mike Mon, 14 October 2019

Good

Liked: Lovely venue and view enjoyed lots once we got in
Disliked: Check in was 45 minutes late, we did get a free drink after much complaining.

5

Exceptional - 5 out of 5

Susan Mon, 14 October 2019

Exceptional

Liked: Bathroom was amazing with a jacuzzi bath, the bed was enormous and the view was amazing
Disliked: Nothing

5

Exceptional - 5 out of 5

Ricky Mon, 14 October 2019

Great Hotel Find - Highly...

Liked: Everything was amazing from the moment we arrived. A great hotel and great operation and as a General Manager of hotels myself could not fault anything.
Disliked: n/a

3.6

Good - 3.5 out of 5

Anonymous Mon, 14 October 2019

Good

Liked: The staff were pleasant. The hotel location on beachfront.
Disliked: The cooked breakfast was swimming in grease. Made me ill. One tiny bit of bacon...size of quarter of small slice of bread....and 'hard'. Plus coffee was served.....then had to wait half an hour for breakfast......which was not hot. Did not seem 'cooked to order'. Plus my room window opened on to a flat roof with access to fire escape. The window opened wide....no stop lock. As a single lady I was nervous someone would access my room through the night......So had to keep the window closed. At home always sleep with window open.....so room at hotel felt hot and stuffy.

4.8

Exceptional - 4.8 out of 5

Heidi Sat, 12 October 2019

Exceptional

4.2

Very Good - 4.2 out of 5

Derrick Sat, 12 October 2019

Trip to reconnect with Sunderland...

Liked: Pleasant staff, Hot food promptly delivered to table.
Disliked: Wasn't always clear What cold food and toast etc was available, as we almost missed the layout as we entered the room. In room 118 toilet seat was not properly secured.

5

Exceptional - 5 out of 5

Andrew Tue, 8 October 2019

Great stay

Liked: Loads of character
Disliked: Room bit small and long walk to the reception.

5

Exceptional - 5 out of 5

Anonymous Tue, 8 October 2019

Exceptional

Liked: Excellent facilities, staff and great food.
Disliked: N/A

5

Exceptional - 5 out of 5

David Tue, 8 October 2019

Exceptional

Liked: Everything
Disliked: Leaving

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Roker Hotel BW Premier Collection Roker Terrace, Sunderland