Very friendly and helpful.

Disliked: Latte was not very warm.

Cutlers, shame about the location

Disliked: Noisy location, room 204 couldn't close windows as too high to reach, at least 2.5m from the floor. Drunks and drug addled people shouting and screaming all through the night. Will not stay again for that reason more than anything

Exceptional

Liked: The room was clean , everything was as expected would definitely book again

Short break following covid Lockdown...

Liked: The location and price
Disliked: Bed mattresses aren?t that comfy (although will probably suit some people) and unfortunately due to the city centre location, it?s very noisy at night/ early morning on weekends with revellers walking about shouting/singing etc and all street noise , cleaning carts, bins emptying in the surrounding area appears very loud. None of this is hotels fault but Could do with some additional glazing ?

Dogs price

Liked: They say on advert that the dog might be charged, but the price for room at that time was 49£ and the price for the dog £20 which we found out at reception. Almost half hotel price Which is too much and if i saw this amount for dog somewere on their website, i wouldn?t book this hotel. Is ridiculous that a dog is being charged mostly as a human.
Disliked: Dog price

Very good

Liked: So convenient in the middle of the city centre so walking distance to everything we needed.
Disliked: It was a bit noisy on a Friday night.

Noisy, compact room and no...

Liked: Location was good and extra pillow brought immediately on request. Easy check in and friendly reception staff.
Disliked: Room was tiny and very noisy. Bathroom mirror so high couldn't see in it. Furniture dated and an empty nail above the bed where a picture should have been. No hot water until the following morning, when it was still warm rather than hot. We were told it was the council's fault and they would get on to it. Not much use to us as we checked out at 10.

Poor

I won't choose this hotel...

Disliked: No mention that you had to park across the steet and pay. Bed was horribly uncomfortable and sunken.

Good location but noisy

Liked: The bar /central location /cheap/ nice staff
Disliked: Outside Noise at 5am bins being emptied right outside our window and construction noise. Mattress wasn?t very comfy new pillows also needed. Because of covid breakfast was a bag with apple waffle and yoghurt with a a coffee dont bother go to greggs round the corner!