Best Western Premier EMA Yew Lodge Hotel Guest Reviews
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Write a review
Clare Tue, 11 April 2023
AWFUL...SLEEPLESS...TERRIBLE....would NEVER stay there again...
Liked: No lift - given a 3rd floor room with a dog !! Noise from the room beside kept us awake from 12.09am until 04.30am !!! was advised a partial refund would be given...NEVER recieved....
Disliked: AWFUL !!!!NO lift and no help offered to carry our luggae etc... and very noisy with swearing and fighting in the room next to us...
Keith Sat, 25 March 2023
Superb
Liked: The hotel staff were brilliant shame the hotel is to be given over to refugees
Tim Mon, 20 March 2023
All fine thank you. Slightly...
Scott Sun, 12 March 2023
Very good
Driver Fri, 10 March 2023
Bad
Wootton Thu, 2 March 2023
Superb
Liked: Everything was great staff was excellent
Disliked: Was disappointed we couldn't use the spa it was shutting down they only gave us 2 days notice
Paul Thu, 2 March 2023
Superb
Alison Mon, 27 February 2023
Poor
Disliked: We were stuck in the lift for over 2 hours. Fire brigade had to get us out. Also Spa wasn’t open due to asylum seekers arriving following day. Meal with family was lovely.
Jettston Sun, 26 February 2023
Exceptional
Allison Sun, 26 February 2023
21st birthday celebration dinner, everything...
Liked: Location brilliant. All the staff were very friendly & helpful. We had a complimentary breakfast, excellent choice. Great stay, very clean hotel & comfortable bed.
Disliked: Just a mention their car park charge is normally £8, we did get this complimentary due to the health spa being closed.