Best Western Premier Alton-St. Louis Area Hotel Guest Reviews
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Auteau Thu, 1 February 2024
It was well.
Liked: I liked the Rooms and Breakfast
Disliked: I didn't like the fact that housekeeping came knocking on my door early in the morning.
Barbara Tue, 9 January 2024
Exceptional
Pietro Thu, 28 December 2023
Would stay again if I...
Liked: Breakfast needs to be improved. Not enough bread or bagels were served.
Disliked: Breakfast spread.
Stephanie Thu, 21 December 2023
Very good
Liked: Great staff, comfortable beds.
Disliked: Pool was cold . Breakfast was cold and late on Sunday
Shansha Sat, 9 December 2023
Pleasant
John Fri, 1 December 2023
Satisfactory
Darryl Mon, 27 November 2023
Disappointed … level of cleanliness...
Liked: Bed was comfortable, carpet pretty fresh and newish, usb plug ins were provided in several places
Disliked: Bathroom cleanliness was not good… heavy mildew inside and outside of shower stall, caulking was decayed and gross and should be cut out and redone long ago. Corners of bathroom floor had months of build up in them, should be scraped out and sanitized.
Yesenia Sat, 18 November 2023
Superb
Stephanie Thu, 16 November 2023
If you need a quick...
Liked: The only thing that was appealing was the big main lobby when you walked in.
Disliked: We could not go swimming. Big part of why we booked here was the pool for the kids. When we got there we went to check out the pool. It was so dirty, it looked like it wasn’t cleaned for a long time. Bugs floating on top, big giant dirt piles through out on the bottom. Didn’t even smell like there was chlorine in the pool. I would not allow my kids to swim in it.Rooms are super small and they weren’t deep cleaned well. We had to keep our shades closed the entire time because people can see right into your room. The lighting in the room is very dark and dull. We had all the lights on and we felt like we were still in the dark.
Angie Sun, 12 November 2023
My husband and I were...
Liked: Plenty of towels and breakfast was good.
Disliked: Overpriced. Bed was uncomfortable. Shower water did not get warm enough. Remote was slow. It might need new batteries. Far from venue.