We really appreciated the friendliness and helpfulness of most of the staff members, particularly Debbie at the front desk and Evone in the dining area, as well as Kiwi Ben the bartender. We would definitely stay here again! :)

Liked: We very much appreciated that the hotel staff moved us to a quieter room and when we alerted them to the fact that our air conditioner did not work throughout the night, they had someone there right away.
Disliked: Noise from other vacationers and the smell of smoke in the hallway. Our room also got very hot during the night with no air conditioning.

Location was very good and...

Liked: The staff was helpful and very pleasant Breakfast very good
Disliked: The elevators were little slow Drink machine wouldn't take cash Snack shop not open

Was really happy with our...

Liked: Jacuzzi in room ( unexpected ) treatz
Disliked: We called for (4) in room, handicapp acessable great. not enough rollaways, sent one; child size and the mattress was very very very poor. Couldn't get extra mattress. Was sent blankets to pack under,didn't help could feel metal framing at mid point of bed, extremely bad situation. I the driver was left using this bed. Spend $20. More update now.

It was nice and fair...

Liked: Where the room was , close to beach
Disliked: The icebox didn?t work

Disappointing

Great stay woukd stay again.

Liked: Nice location. Stayed here before. Would stay again. Staff was nice. Pool nice.Great location.
Disliked: Rooms coukd use a deep cleaning,some updating too.

Excellent

Liked: Location, pool, restaurant
Disliked: There was a woman on the lobby seated at a desk from diamond properties trying to pitch free vacation for sitting through a hour and a half presentation

Very good

Liked: Staff are great!
Disliked: Worn out hotel

Location was great, but the...

Liked: The location and the view were amazing!
Disliked: The staff were rude. We had to clean our own room because of the lack of work in housekeeping! Our room, as well as the lobby and elevators were very dirty!

Okay

Liked: Breakfast was great. The staff was very attentive in the breakfast room.
Disliked: The room felt dirty. Mold on the shower curtain. The part of the BW we stayed in is in need of updating and attention.