Best Western Plus Swan Hotel Guest Reviews
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|17.3 miles from Bath centre|
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Jill Wed, 23 October 2019
Liked: The age and character, the view from my room, the Tudor style bed with modern comforts.use
Disliked: The furnishings in reception areas are ready for refurbishment and the carpet looked really dirty but bed room and stairs etc were very clean
Allan Sun, 20 October 2019
Great short break in historic...
Liked: Great location and we were given a room with an amazing view of the cathedral from our room.
Staff were friendly and offered to help us with our bags as we were on the top floor (4) with no elevator.
Disliked: If you have a large car, accessing and leaving the car park is challenging but the property and town is historic, so cannot be helped with layout to rear parking area.
Valerie Fri, 18 October 2019
Liked: Location excellent
Disliked: The decor was not in keeping with the age and history of the building. There was a strong smell of damp in the hallway outside our room. The secondary lock on the inside of the room door did not work.
John Fri, 18 October 2019
Worth going just for the...
Liked: location first class, opening the curtains in the morning to the view of the cathedral couldn't be bettered. Food good but portions too large for our appetites and we hate waste.
Disliked: Have stayed in the cathedral suite several times and feel that it now is looking tired and could do with freshening up.
Warwick Fri, 18 October 2019
Jeremy Tue, 15 October 2019
Anonymous Sat, 12 October 2019
we enjoyed the location and...
Liked: breakfast was excellent
Edward Mon, 7 October 2019
City centre hotel close to...
Liked: The hotel is position in center of city close to cathedral and shops.we had evening meal on one night of our stay. The food a very good standard, cosy bar and lounge, staff gave good welcome, car park at rear of hotel a bit tight.
Disliked: We thought breakfast service could be improved.
Julie Mon, 7 October 2019
Best location and view
Liked: lovely friendly hotel. food was excellent; staff helpful. The central location was spot on with a fabulous view of the abbey!
Disliked: no toilet paper left in the room one day; rang reception but it still didn't arrive so had to go and collect some from reception.
Teresa5018 Wed, 2 October 2019
Good location in Wells.
Disliked: Did not choose to include breakfast as it was too expensive.