DoubleTree by Hilton Stoke-on-Trent United Kingdom Guest Reviews
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Neelam, Nottingham, visiting Victoria Hall Stoke Sat, 17 December 2016
Amazing value for the quality of my stay. The staff were friendly, the hotel is modern and clean. The bed was so comfortable. The breakfast was great. I had a very restful stay, although the air conditioning unit started to rattle at 5am. Despite this, I would stay again.
Liked: The bed was so comfortable. The breakfast was great.
Disliked: The noisy air conditioning/radiator at 5am.
Jenny J, Wales Fri, 23 May 2014
Have stayed in Best Western hotels before, but this one did not come up to standard.
Liked: Nice friendly staff - they did try to help resolve things.
Disliked: Cooling system in room did not work. Room temperature was stuck at 26 degrees day and night. On the 3rd floor but you could still smell smoke from people smoking outside.
Steven J, Great Yarmouth Fri, 29 March 2013
Could not find any faults at all. Staff were friendly; everything we could possibly need in the room was catered for. Would definitely visit again. Thank you.
Kiranmai Sun, 24 March 2024
Overall good. But sink in...
Liked: Spacious room and queen beds for family
Disliked: Sink was blocking
Kristie Sat, 23 March 2024
Not the best
Disliked: We didn’t get what we paid for we paid for breakfest and did not get it we can to pay am extra £34 and we have never had any problems but we travels 4 hours away and not good experience and rooms were cold
Marvin Fri, 22 March 2024
Exceptional
Liked: Always my go-to hotel just nice and clean and comfortable big beds and relaxing rooms room service is amazing pepperoni pizza is the best and great for a getaway with Mrs would recommend.
Disliked: Everything
Fleur Thu, 21 March 2024
Great place to stay
Liked: Clean
Michael Wed, 20 March 2024
Very good
Alyssa Wed, 20 March 2024
Good
Kirste Wed, 20 March 2024
Very good
Kirste Wed, 20 March 2024
Very good
Stephanie Tue, 19 March 2024
Very good
Helen Tue, 19 March 2024
Good