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AustraliaBest Western Chula Vista/Otay Valley Hotel Guest Reviews
Overall Average Score:
Good (3.7 out of 5)
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| 5.9 miles from Chula Vista centre |
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Arthur, Bloomington, visiting North Island Credit Union Amphitheatre Thu, 28 September 2017
Just an average room; not worth the price of $135.00 a stay.
Liked: Close to Mattress Firm Amphitheater.
Disliked: Parking is limited; TV has about 4 watchable channels.
Conrad B, Rancho Santa Margarita, CA Sun, 28 August 2016
Was OK - not many options close to venue. Request side away from freeway.
Liked: Staff was great and helpful.
Disliked: Located right next to freeway; very loud.
Marty & Patricia, Canyon Country Thu, 24 September 2015
I called the night before and Cindy, I think was her name, was so helpful with info regarding venue details (Sleep Train). If you are driving a car, leave very early because traffic is awful. We decided to take our motorcycle and that's the way to go. Preferred parking up front. Traffic never a issue. The room was great. Clean, spacious with fridge and microwave. Also, they have smoking rooms. We got there at 12:30 and Maria got us into the room we wanted (smoking, king bed) immediately. I would definitely stay again next time we go to a show at Sleep Train. Also, venue is only 2.5 miles away. Plus there is a gas station/convenience store next door. And liquor store next to that.
Liked: Staff friendly and very helpful.
Disliked: Nothing.
Jade, Orange, visiting North Island Credit Union Amphitheatre Sat, 18 July 2015
Friendly staff and clean room. I would recommend this hotel to anyone!
Liked: Comfortable beds.
Jill, Palm Desert Thu, 28 May 2015
We went to check in at 3:15 pm and there was a line. They told us they were having troubles with housekeeping - said it would be maximum 30 minutes before we could get in room 236 (May 23rd). Room was not ready until 5:20pm and the A/C never worked right. We complained at check out and they told us they would give us $50 off the room rate - haven't seen the discount yet. Very upset and will most likely never stay there. Had a concert to be at 6:30 and no time to use room or get dinner before. Very dissappointed.
Disliked: Room not ready at check in time 3:00 pm.
Jennifer, Orange, visiting North Island Credit Union Amphitheatre Fri, 1 August 2014
Liked: Close to the venue.
Cynthia, Indian Wells, CA, visiting North Island Credit Union Amphitheatre Tue, 8 July 2014
Liked: Close to Sleep Train Amp Venue for Kiss Concert - will choose this hotel again.
Josie, Chino Hills, visiting North Island Credit Union Amphitheatre Mon, 23 September 2013
Great locale for those attending Sleep Train Amphitheater events!
Liked: Friendly guest services staff.
Disliked: Perhaps room was near housekeeping supplies - heard the morning talking of the housekeeping staff and such...
Ty, Rancho Santa Margarita, visiting North Island Credit Union Amphitheatre Mon, 23 September 2013
Liked: The hotel and experience was great. Really nice rooms and accommodations.
