Can’t sleep in musty smelling...

Disliked: Room smelt musty and moldy..

Horrible

Disliked: Pictures misleading. Hotel set between 2 busy main roads, can hear heavy truck traffic all night. Breakfast offering very poor and inedible. Lousy coffee. Avoid this hotel. Less than 1star, should remove from Booking. com site and from Best Western brand. Waste of money!

Very good

It was ok.

Liked: It was clean and staff were friendly. The pool was warm.
Disliked: After staying at the BW in Albany the previous evening, this was a downgrade. I guess we expected all BW to be the same but I guess they aren’t. We were a bit disappointed in the room size.

Very good

Liked: Breakfast was great, pool was great, room was clean and comfortable. Staff was very friendly. We stayed over a very busy weekend and never had an issue finding parking.
Disliked: They said there was no water filling station (only tap), however, I did find a water cooler in the fitness room. I personally felt the bottle opener mounted on the doorframe in the bathroom was tacky. It also stuck out just enough to catch my clothes as I walked by.

comfortable

Liked: We look for a nice tv, a chair, a refrigerator, a microwave and a desk (other than a king sized bed). It had everything and the bed was very comfortable. I do think the remote needed new batteries as it was hard to change channels but that was it.
Disliked: the remote may have needed new batteries

Staff very friendly. Accommodations were...

Liked: Breakfast was great!! Plenty of options
Disliked: Bed was a but hard. My husband and I,woke up with backaches.

Decent but dirty

Liked: Beds were comfortable, good location, staff was courteous and helpful, breakfast was decent.
Disliked: Room was not cleaned properly, very dusty in places as well as stains on some of the bed spreads and pillows. $189 for one night, I expected much better.

Very good