Best Western Plus Executive Inn Guest Reviews
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1.6 miles from Rowland Heights centre |
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Jan Sun, 14 April 2024
I needed some Sleep and...
Liked: Location
Disliked: The freeway noise!!! Couldn’t sleep!!!
Yu Tue, 19 March 2024
Good
Karen Wed, 28 February 2024
Bad
Disliked: I was trying to change date of stay because booking website is clearly states that I can change date once before Feb 22nd ( I booked Feb 25th). Property declined my request and refuse get back to booking.com for further negotiation. Very disappointed.
Chunyu Fri, 2 February 2024
Exceptional
Guillermo Sun, 28 January 2024
Very good
Liked: Location, breakfast and facilities
Disliked: Yoy can feel the ages in the rooms and TV is only air TV no Smart TV possibilities
Jaasiel Fri, 26 January 2024
Good
Kelvin Mon, 1 January 2024
It was pleasant, the noise...
Liked: Location near so many restaurant and convenience store.
Disliked: Too close to the freeway (Noise issue), Surge protector is too small to handle Microwave.
Wei Sat, 30 December 2023
Passable
Disliked: everything is old, noisywon't come again.
Guillermo Thu, 28 December 2023
Good stay
Liked: Friendly Staff, good value for your money, what you expect from an Executive Inn
Disliked: Looking a bit old, elevators very old and AC super old and noisy.
Amy Mon, 20 November 2023
TRAVELERS BEWARE!! Not a good hotel!
Liked: The staff was nice.
Disliked: There were spiders in my room, spotted one in the toilet first. Then noticed their were small babies all over the room. They moved me to another room next door and there were spiders in that room as well. Moved to a third room that smelt like smoke and the shower pressure was slow. The pillows were awful like they have been reused for ten plus years. Flattened out as soon as you slept on them. We were there for a softball tournament and the area around the hotel was very unsafe. I went to move the car one night because the parking is not that great seen a young man on a scooter looking back at me and my daughter in three times then when I went to move the car over a few spots he rode his scooter right pass our door Im not sure what he was up to but Im afraid had my friend not been there something bad may have happened. Did I mention this is a motel charging the price of a nice upscale 4 star hotel and I wouldnt even give this hotel a one star. The staff was accommodating except the fact they are still acting like hotels did during the first part of Covid and will not clean your room each night your there and again charging you like your at an upscale 4 star hotel. THEN LASTLY, one night during our stay we seen a young lady come out of a room from the top floor and I honestly think she was working the streets if you know what I mean. Our tournament that made us stay at this hotel should be ashamed of themselves putting the softball players in the situation. They obviously have no clue what these hotels are like and I am sure they would not ever want to stay there especially with their families that flew 1000s of miles to stay. I believe we deserve some kind of refund. Also the breakfast sausage with the free breakfast tasted really bad. Plus you might get awaken by sirens many times forcing the night right outside your door or the Highway traffics might keep you awake.