Best Western Plus Chicagoland-Countryside Guest Reviews
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|1.0 miles from Countryside centre|
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Josephine, Fox Lake, visiting SeatGeek Stadium Tue, 18 July 2017
I will use the Best Western on Joliet Road many more times. Kind, clean and excellent customer service
Liked: The cleanliness was outstanding; the service, from the front to the breakfast employees and the cleaning crew was totally phenomenal for a hotel.
Disliked: No small area for late night snacks.
Lamont Mon, 4 February 2019
Disliked: On one of the coldest days ever recorded the power cut out. Within minutes you could feel the subzero temperature creep into the room. I planned for the evening and had to leave because it was too dangerous to stay
Kenneth Sun, 27 January 2019
Nadja Wed, 16 January 2019
Liked: friendly staff
Disliked: Television didn't work. Decor was dated.
Omar Tue, 15 January 2019
Liked: Have stayed here many times since it was updated, and generally it has been good. The location, the breakfast, and the service were all commendable.
Disliked: The heat stopped working in the middle of the night, and was not repaired until morning in the dead of winter. The elevator stopped working as well, and the responsiveness of the front desk left some to be desired.
Maria Mon, 14 January 2019
Liked: The staff
Disliked: No complains
Patrick Thu, 3 January 2019
Great breakfast, hotel needs some...
Liked: Great hot breakfast!
Disliked: It took a long time for the hot water to heat up and we struggled to keep our heater running. Staff was very helpful checking for a blown fuse to get the heat running again though.
Ok Thu, 27 December 2018
Michael Tue, 11 December 2018
Liked: Check-in was quick and easy; no waiting. Two elevators very convenient; again, no waiting.
Rodolfo Mon, 10 December 2018
Verified Hotel Guest Thu, 6 December 2018
Disliked: Bathroom hot water asted less than five minutes bothe days i was there.