Best Western Plus LaCrescent / LaCrosse Guest Reviews
Write a review
0.5 miles from La Crescent centre |
Write a review
Circe927 Mon, 4 March 2024
Friendly staff, spotless accommodations, convenient...
Liked: The motel was spacious and absolutely spotless. The restaurant attached is very good. The room was large and well-appointed, with a very comfortable mattress. The bathroom was also spacious, with great hot water for sink and shower. The coffee machine at breakfast was surprisingly good. The location was ideal for us to explore La Crosse and to attend the OwlFest in Houston, MN. Parking was plentiful and close by.
Disliked: The breakfast did not have many gluten-free options. The only yoghurt available was non-fat (full of sugar). The scrambled eggs were good, but there was no tabasco sauce or even ketchup or cheese to modify them. Some steal-cut oatmeal would have been appreciated, but they only had sugary pastries. It would be really nice if they had stevia as a sugar-substitute. They only had saccharine and aspartame options, both of which taste bad and have numerous studies of their problems for a person's health. The hotel couldn't help this, but there were lots of children running around in the halls at night, shouting. Part of this was due to basketball playoffs. So, I'd say that the motel is great for families, but a bit less great for couples. A minor point, but the pillows were lumpy and difficult to keep beneath one's neck while sleeping.
Karen Sun, 25 February 2024
It was ok.
Liked: The location was very good. However I asked for 2 queens and a sofa bed. We got a room with 2 queens. The hotel claimed that since we booked the room thru you they couldn’t change the room because Booking.com sent our room request to them as just 3 queen beds. Refund some money??
Disliked: The property is fine but disappointed that we didn’t get the room I asked for!
William Sun, 18 February 2024
Reasonable comfortable facilities with good...
Liked: Very nice and clean with comfortable beds
Ken Thu, 15 February 2024
Very good, enjoyable
Liked: Good breakfast, nice location, very clean.
Disliked: The heater unit was extremely loud
Tracy Mon, 8 January 2024
Exhausting
Liked: Beautiful and clean, friendly staff.
Disliked: We didnt get any sleep, not because the beds werent comfy but because the guests above us were extremely loud and inconsiderate at 3:00 in the morning. We called the front desk to complain but nothing happened. The loud banging, yelling and moving of furniture lasted until 4:30 at which point we all were extremely exhausted. So although the hotel was nice if you cant sleep, what is the point.
Tracy Mon, 8 January 2024
Exhausting
Liked: Beautiful and clean, friendly staff.
Disliked: We didn’t get any sleep, not because the beds weren’t comfy but because the guests above us were extremely loud and inconsiderate at 3:00 in the morning. We called the front desk to complain but nothing happened. The loud banging, yelling and moving of furniture lasted until 4:30 at which point we all were extremely exhausted…. So although the hotel was nice if you can’t sleep, what is the point….
Carol Sat, 30 December 2023
Exceptional
Carol Sat, 30 December 2023
Superb
Jeri Wed, 27 December 2023
Liked: The breakfast and the luggage carts are 2 wonderful editions that we enjoy.
Jermaine Sat, 23 December 2023
We enjoyed our stay the breakfast was good.
Liked: Everything was wonderful except for the front desk lady she seemed very much in a hurry to get back to whatever she was doing and was bothered by the questions I was asking. Also you could hear kids running up and down the hallway till midnight and then again at 5 AM in the morning.
Disliked: The customer service. I mean there is plenty of time to get stuff done and continue do help your customers so they are satisfied I didn't feel that. Kids running up and down the hallways there was no control over what was happening there.