Best Western Patriots Point Guest Reviews
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Douglas , Henrico, visiting Charleston Music Hall
Great hotel. Room was comfortable and clean. Staff was knowledgeable and polite. I would recommend.
Liked: The lobby staff. They were very accommodating and polite.
Disliked: I have no complaints.
Amanda Mon, 14 July 2025
Exceptional
Liked: We liked the guy that checked us in and loaded us up with cookies
Kristi Mon, 14 July 2025
Would stay there again
Liked: The staff was very friendly. The location was good. Room was in good shape
Disliked: Refrigerator in room didn’t work properly but we had our own cooler.
Glenda Sun, 13 July 2025
Exceptional
Liked: Making reservation was easy. Check in was easy. Room very comfortable. Breakfast was also good.
Erica Sat, 12 July 2025
My go-to hotel!!!
Liked: LOVE the location and the staff is always so friendly! The pool was always so nice and never crowded. The employees are the nicest people and always eager to accommodate whatever your needs are. It's nice to have breakfast just downstairs.
Disliked: The pool wasn't as clean as it usually has been when we've stayed in the past, but it wasn't horrible.
White Sat, 12 July 2025
Superb
Liked: The pool but I really wanted a tub to relax in.
Disliked: It didn't have a tub
Neydene Thu, 10 July 2025
It was not good
Liked: Location
Disliked: Amenities
Kayla Thu, 10 July 2025
Very good
Anonymous Wed, 9 July 2025
The stay was uncomfortable and...
Liked: The Location
Disliked: We stayed at Best Western Patriots Point every year we went on vacation and used to love it. It is now under new owner/management and the place is gone downhill. The hallways had strong smoke smell ( it’s supposed to be no smoking) the bathrooms were not cleaned properly and had stains. The coffee maker was missing the tray to put your coffee powder. We spent more time out to avoid being in the room. I will not stay there again.
Shirley Tue, 8 July 2025
Exceptional
Denise Tue, 8 July 2025
Passable
Liked: Location