Parkmore Hotel & Leisure Club Sure Hotel Collection by BW Guest Reviews
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Jody Sun, 14 April 2024
Lovely weekend staying at Parkmore.
Liked: Perfect stay at the hotel, loved the leisure facilities and location. Room was great, good size and decent facilities too (although we didn’t get a hair dryer as advertised). We didn’t use the restaurant facilities but that was down to us having plans with friends in Yarm for most meal times. Thanks again.
Disliked: There was some slight decor issues both in our room and in the hotel, perhaps best described as wear and tear… some areas could do with a freshen up.
Ann Fri, 12 April 2024
Enjoyable stay as I was...
Liked: Good location and comfortable room.
Disliked: I found the taps in bath almost impossible to work also cold tap on basin
Savory Wed, 10 April 2024
Exceptional
Liked: We had a lovely night away . The room 135 could do with a lick of paint . Would have been nice to be in the refurbished part .
Disliked: Room 135 was in need of a paint
Gwendoline Tue, 9 April 2024
Great for visiting Yarm and...
Louise Sun, 7 April 2024
Poor customer service, lack of...
Liked: No positives unfortunately.
Disliked: Upon arrival, the receptionist was very abrupt and did not wish to help at all. We were informed the children were unable to go into the Leisure Facilities after 6pm - this is not stated anywhere on the website and was the main reason we booked. Breakfast - half the menu was unavailable and the food was of poor quality, extremely overcooked. Upon checkout the staff were not helpful, nor were they interested in our feedback!
Carolyn Sun, 7 April 2024
Superb
Liked: Lovely leisure facilities and the food in the restaurant was very nice.
Disliked: Nothing
Stuart Sat, 6 April 2024
Would come back
Liked: No complaints at all; facilities good, excellent pool for family; quiet; would come back
Disliked: Slightly cheaper bar drinks; otherwise perfect
James Thu, 4 April 2024
Very good
Sharratt Thu, 4 April 2024
Very good
Jon Sat, 30 March 2024
Good
Liked: Nice area
Disliked: The toiletries in the bathroom looked like they were not new they had what looked like red lipstick and mascara on them so we did not use them then on the morning we were awoken twice around 6.30am by a very loud alarm! Maybe a fire alarm test but not really the correct time for this to be going off when people pay for a relaxing break away and no expiation from staff regarding this when checking out