Best Western Gatehouse Hotel Guest Reviews
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|2.3 miles from Ipswich centre|
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Likhwa Mon, 20 January 2020
Liked: Location easy to find, cleaness of room and great staff.
Jack Sun, 19 January 2020
Liked: Classic hotel on the outskirts of Ipswich. Free parking. Free internet. Good bed. Clean.
Staff are very friendly and look very much after you. Good kitchen. Nice choice of food.
Disliked: There are some level differences inside the building. There is no elevator. No desserts available.
Steve Thu, 16 January 2020
Will call again
Liked: Good fast friendly service
Disliked: Bedroom number 5 - bed lumpy
Steph Mon, 6 January 2020
Be aware that if a...
Liked: Breakfast was delicious
Disliked: Our booking was changed to their sister hotel due to staff sickness. We barely had any sleep because of the noise levels. Bed was uncomfortable. Shower was very low pressure, difficult to wash shampoo out of my hair. Room was tiny. We arrived at the hotel we'd been booked at to check in and were told that since the chef was off sick, they highly recommended that we stay in their sister hotel, the Best Western Claydon (about an 8 minute drive away) instead. The receptionist was very nice about it but kept repeating there'd be no one else in the hotel and was practically pushing us out the door to go to the other one. We checked in quite late and almost immediately went to bed. Unfortunately we didn't get much sleep because our (tiny) room was right opposite the door that leads to the stairs and exit, and people were coming and going for hours (think it finally stopped around 12:30am). The door hinges needed oiling... it creaked so bad. And it kept slamming shut. And this started back up again quite early the next morning. Around 11:30pm that evening someone was vaccumming the hallways... and because of the lack of seal between door and door frame we heard all of that too. The shower the next morning was pitiful, barely enough water pressure to get the shampoo out.
Mandie Sun, 29 December 2019
Liked: Nice old house. Quaint.
Disliked: No food in restaurant as had a party booking. After a long day a bowl of chips was not really acceptable.
Matt Sun, 15 December 2019
Liked: What great staff. Marina couldn't do enough from us.
Mandie Sun, 15 December 2019
Michael Thu, 12 December 2019
Comfortable, convenient & very helpful...
Liked: Excellent service, food is worth a 5 star rating, very comfortable room, staff were always happy to help & made my stay as comfortable as could be, thank you to the team. I would recommend this hotel & will return if working in this area again.
David Tue, 3 December 2019
A little gem.
Liked: A little gem. Wish I'd found it before. Spacious comfortable room, great breakfast, excellent value and the friendliest of staff. Perfect.
Disliked: Nothing - well not for the price paid.
Jason Sun, 1 December 2019