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Best Western Gatehouse Hotel eee
Best Western Gatehouse Hotel, 799 Old Norwich Rd, Ipswich
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4
HOTEL RATING: 
VERY GOOD
4 out of 5 (319 Ratings)
2.3 miles from Ipswich centre
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Hotel Description
Located only a mile from the A14 The Gatehouse Hotel is a Georgian house set in beautiful gardens stretched over 3 acres just minutes from the center of Ipswich. There is free parking and free Wi-Fi access in all areas. Recently refurbished all rooms are light and spacious with private bathrooms and some have garden views. Rooms offer flat-screen TV with satellite and complimentary bottled water. Enjoy an excellent meal in the restaurant which holds an AA rosette serving local produce in relaxed surroundings with period features. At lunchtime a bistro menu is offered. The Gatehouse Hotel provides an ideal base from which to explore the bars theaters and cinemas that Ipswich has to offer. Guests may wish to stroll along the historic waterfront in the town.

Check-in time: 14:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Free Parking
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Garden
` Golf Course
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Room Service
` Bar
` Express Check-In/Check-Out
` Internet services
` Non-smoking throughout
` Breakfast in the room
` Ironing service
` Packed lunches
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Special diet menus (on request)
` On-site parking
` Private parking
` WiFi everywhere
` WiFi available in all areas
` Kid meals

Best Western Gatehouse Hotel Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4 out of 5)

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5

Exceptional - 5 out of 5

Likhwa Mon, 20 January 2020

Exceptional

Liked: Location easy to find, cleaness of room and great staff.

4.4

Excellent - 4.4 out of 5

Jack Sun, 19 January 2020

Fabulous

Liked: Classic hotel on the outskirts of Ipswich. Free parking. Free internet. Good bed. Clean. Staff are very friendly and look very much after you. Good kitchen. Nice choice of food.
Disliked: There are some level differences inside the building. There is no elevator. No desserts available.

3.5

Good - 3.5 out of 5

Steve Thu, 16 January 2020

Will call again

Liked: Good fast friendly service
Disliked: Bedroom number 5 - bed lumpy

1.5

Poor - 1.5 out of 5

Steph Mon, 6 January 2020

Be aware that if a...

Liked: Breakfast was delicious
Disliked: Our booking was changed to their sister hotel due to staff sickness. We barely had any sleep because of the noise levels. Bed was uncomfortable. Shower was very low pressure, difficult to wash shampoo out of my hair. Room was tiny. We arrived at the hotel we'd been booked at to check in and were told that since the chef was off sick, they highly recommended that we stay in their sister hotel, the Best Western Claydon (about an 8 minute drive away) instead. The receptionist was very nice about it but kept repeating there'd be no one else in the hotel and was practically pushing us out the door to go to the other one. We checked in quite late and almost immediately went to bed. Unfortunately we didn't get much sleep because our (tiny) room was right opposite the door that leads to the stairs and exit, and people were coming and going for hours (think it finally stopped around 12:30am). The door hinges needed oiling... it creaked so bad. And it kept slamming shut. And this started back up again quite early the next morning. Around 11:30pm that evening someone was vaccumming the hallways... and because of the lack of seal between door and door frame we heard all of that too. The shower the next morning was pitiful, barely enough water pressure to get the shampoo out.

3.8

Good - 3.8 out of 5

Mandie Sun, 29 December 2019

Good

Liked: Nice old house. Quaint.
Disliked: No food in restaurant as had a party booking. After a long day a bowl of chips was not really acceptable.

4.2

Very Good - 4.2 out of 5

Matt Sun, 15 December 2019

Very good

Liked: What great staff. Marina couldn't do enough from us.
Disliked: Nothing

4

Very Good - 4 out of 5

Mandie Sun, 15 December 2019

Very good

4

Very Good - 4 out of 5

Michael Thu, 12 December 2019

Comfortable, convenient & very helpful...

Liked: Excellent service, food is worth a 5 star rating, very comfortable room, staff were always happy to help & made my stay as comfortable as could be, thank you to the team. I would recommend this hotel & will return if working in this area again.

5

Exceptional - 5 out of 5

David Tue, 3 December 2019

A little gem.

Liked: A little gem. Wish I'd found it before. Spacious comfortable room, great breakfast, excellent value and the friendliest of staff. Perfect.
Disliked: Nothing - well not for the price paid.

3.8

Good - 3.8 out of 5

Jason Sun, 1 December 2019

Good

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Best Western Gatehouse Hotel 799 Old Norwich Rd, Ipswich